Account Manager (West Coast)

ABOUT SHINOLA

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved.  Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

ABOUT THE ROLE

We are seeking a driven and relationship-focused Account Manager (West Coast) with experience in the independent jewelry, luxury watch, or premium accessories market.

This role is responsible for managing and growing an established West Coast territory, which represents a meaningful portion of Wholesale Specialty (WS) channel revenue. You will focus on strengthening existing retail partnerships while supporting new account growth aligned with Shinola’s brand positioning.

The ideal candidate is a strong executor who thrives in a field-based role, enjoys being in stores, and partners closely with independent retailers to drive sell-through, merchandising excellence, and long-term account health.

KEY RESPONSIBILITIES

Manage & Grow Existing Territory Accounts

• Execute territory sales plans to drive sell-in and sell-through performance
• Conduct regular in-store visits (approximately 60% travel) to support:
• Open-to-buy planning and replenishment
• Inventory management and turnover
• Visual merchandising standards
• Sales associate training and product knowledge
• Partner with buyers and store owners to align assortments with store-level demand
• Support initiatives that improve margins, reduce returns, and strengthen account relationships

Support New Business Development

• Assist in identifying and onboarding new independent retail partners within the territory
• Partner with the Director of Wholesale to support territory growth initiatives
• Build trust with retailers by understanding their business needs and recommending appropriate assortments

Report & Performance Analysis

• Track and report on key performance metrics including sell-through, weeks of supply, and returns
• Provide regular territory updates and insights to Wholesale leadership
• Support assortment and merchandising recommendations that improve productivity and brand presentation

 QUALIFICATIONS

• Bachelor’s degree required
• 3–5 years of wholesale sales experience in independent jewelry, watches, or premium accessories
• Existing relationships with West Coast independent retailers preferred
• Demonstrated ability to manage accounts and support territory growth
• Solid retail math and analytical skills
• Experience training and supporting retail sales associates
• Proficiency in Microsoft Excel and PowerPoint; experience with NuOrder, NetSuite, and The Big Network preferred
• Willingness to travel overnight as needed (up to 60%)

 COMPENSATION & BENEFITS

This is a full-time, salaried position.

• Base Salary: $90,000–$100,000, commensurate with experience and location
• Incentive Compensation: Annual performance-based bonus tied to territory and company goals
• Benefits: Medical, dental, vision, 401(k) with company match, paid time off, holidays, and employee product discounts

 Note: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job. 

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