Account Manager

Job Title: Account Manager
Location: Remote (EST required; NYC metro preferred)
Department: Customer Success
Type: Full-Time
Experience: 4+ years
Salary Range: $95,000-$105,000 base (+ variable commission)
Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST

About tvScientific

tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business.

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Account Manager

Role Summary

Join the tvScientific team as an Account Manager, where you'll take charge of fostering strong client relationships, driving revenue growth, and ensuring client success on our cutting-edge platform.

As an Account Manager, you'll be the primary point of contact for our clients, understanding their advertising objectives, and devising tailored strategies to help them achieve their goals. 

You'll leverage your expertise in performance marketing and CTV advertising to maximize client satisfaction, retention, and revenue generation. Success in this role means exceeding revenue targets, maintaining a high level of client satisfaction, and contributing to the overall growth and success of our organization.

What You'll Do

• Manage and grow a portfolio of client accounts, serving as the primary point of contact for all client communications and inquiries.Build and maintain strong, long-lasting client relationships, understanding their business needs, objectives, and challenges.
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.Proactively identify opportunities to upsell and cross-sell additional services and solutions to meet client needs and maximize revenue potential.
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
• Participate in regular client meetings, presentations, and business reviews to review campaign performance, discuss strategic initiatives, and identify opportunities for growth.

How We'll Define Success

• Exceed revenue targets by consistently meeting or exceeding quarterly and annual sales quotas.
• Maintain a high level of client satisfaction and retention, with a focus on building strong, long-lasting client relationships.Identify and capitalize on upsell and cross-sell opportunities to maximize revenue from existing client accounts.
• Demonstrate strong campaign performance and ROI for clients, driving superior results and value.Receive positive feedback from clients on the quality of service, responsiveness, and expertise provided.
• Contribute to the overall growth and success of tvScientific by expanding market presence, driving client satisfaction, and revenue generation.

You’ll Be Successful in This Role if You Have/Are

• Experience (4+ years) in sales or account management, preferably in the digital advertising or performance marketing industry.
• Proven track record of success in managing and growing client accounts, exceeding sales targets, and driving revenue growth.
• Strong understanding of performance marketing principles, CTV advertising ecosystem, and digital media landscape.
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
• Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
• Analytical mindset with the ability to interpret data, analyze campaign performance, and provide actionable insights and recommendations to clients.Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.Bachelor's degree in business, marketing, advertising, or related field.

You May Also Have

Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.Certifications or training in digital advertising platforms, performance marketing, or related disciplines.

Culture and Benefits

At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they’re surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs.

• Full health, dental, and vision insurance - up to 95% funded by the company for employees.
• Employee stock option program.
• Company-sponsored retirement plan with a matching contribution program.
• 12 annual paid holidays (including 2 flexible days).
• Generous PTO policy (get your work done and take the time you need).
• A remote-first environment that allows employees flexibility to work from most places in the US.

As tvScientists We Are...

• Big Thinkers: We believe in setting audacious goals and envisioning transformative change.
• Radically Transparent: We value transparency in all aspects of our business. We foster a culture of open communication, honesty, and accountability.
• Performance-obsessed: We are passionate about achieving exceptional results. We strive for excellence in everything we do and set high standards for ourselves.
• Data-driven: We embrace the power of data, science, and technology as crucial drivers of our success.
• Trust Builders: We prioritize building and nurturing trust with our stakeholders. We understand that trust is the foundation of successful relationships and business partnerships. Through our actions, integrity, and commitment to delivering on promises.
• Forever Students: Challenge assumptions to look for solutions. We create a safe environment for experiments and risk-taking by our customers and employees.

tvScientific is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. tvScientific is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.