Account Manager

TLDR

Drive new business targeting the Life Sciences industry while providing first-level support to existing clients, promoting growth and satisfaction.

We are currently seeking an Account Manager to join our Seoul office at TransPerfect. 

As a Account Manager (Business Development & Account Management), you will be focusing on generating new business, targeting the Life Sciences industry & serving as the first level of support to existing clients/accounts. You will be a strong communicator, reliable, organised, and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients, and have a passion for driving new business opportunities and sales.

What you will learn:

  • Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.

  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.

  • Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client.

  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.

  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.

  • Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.

  • Creatively problem solve to improve current new business development strategy

  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Requirements

  • Excellent written, verbal English and Korean communication skills

  • Minimum Bachelor's degree or equivalent

  • Excellent problem solving and analytical skills

  • Strong interpersonal skills and can-do attitude

  • Effective time management

  • Minimum of 1 year experience in Sales or Client Services

TransPerfect builds comprehensive language and technology solutions, specializing in translation, localization, and game services to support global businesses. Their distinctive approach combines high-quality linguistic services with innovative technology, enabling effective communication in over 170 languages across various industries.

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