Account Manager support - Bilingual (English/Korean)

TLDR

Collaborate across teams to manage contracts, ensure customer satisfaction, and support business operations with a focus on legal compliance.

  •  Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
  • Create and manage quotations for new and renewal contract.
  • Draft contracts in alignment with legal and corporate compliance standards.
  • Prepare documents for server and disk upgrades, decommissions, and intra company contracts.
  • Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
  • Prepare and deliver both regular and ad hoc reports tailored to client needs.
  • Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
  • Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform.
  • Register and maintain customer-side contract and quote information on internal platforms.
  • Perform additional responsibilities as required to support overall business objectives.

Salary:  $60,000 - $65,000/yr. (D.O.E)

Education/Experience:

  • Bachelor’s Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired.

Skills:

  • Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
  • Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Languages: Fluent in English, Korean

·Core Strengths: 

  • Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Woongjin, Inc. focuses on delivering tailored staffing and consulting solutions across industries such as finance, biotech, and IT. We stand out by blending ethical leadership with specialized service offerings, ensuring our clients receive not just assistance, but strategic partnership that drives results.

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Salary
$60,000 – $65,000 per year
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