Account Manager support - Bilingual (English/Korean)

Ridgefield Park , United States
contractor On-site

AI overview

Provide comprehensive support across business operations, acting as the primary client contact and managing the full contract lifecycle with a focus on customer satisfaction.
  •  Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
  • Create and manage quotations for new and renewal contract.
  • Draft contracts in alignment with legal and corporate compliance standards.
  • Prepare documents for server and disk upgrades, decommissions, and intra company contracts.
  • Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
  • Prepare and deliver both regular and ad hoc reports tailored to client needs.
  • Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
  • Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform.
  • Register and maintain customer-side contract and quote information on internal platforms.
  • Perform additional responsibilities as required to support overall business objectives.

Salary:  $60,000 - $65,000/yr. (D.O.E)

Education/Experience:

  • Bachelor’s Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired.

Skills:

  • Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
  • Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Languages: Fluent in English, Korean

·Core Strengths: 

  • Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Perks & Benefits Extracted with AI

  • Health Insurance: Dental Insurance
  • Other Benefit: Paid Sick hours

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Salary
$60,000 – $65,000 per year
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