About Qualifyze
Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,200 pharmaceutical and healthcare companies globally.
With a track record of over 3,000 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation.
After securing Series B funding in September 2024, we are now focused on expanding to the US market.
Role Overview
As an Account Manager – Key Accounts at Qualifyze, you will play a pivotal role in driving our mission by generating net new ARR through retaining and upselling existing customers. This role is critical to maintaining strong client relationships and ensuring that customers outsource as many of their audits to Qualifyze as possible.
As a regional Account Manager, you will act as a trusted partner for your assigned accounts, working collaboratively with internal teams and leveraging your expertise to help our clients succeed while growing Qualifyze's footprint within their organizations.
Key Responsibilities
Manage a portfolio of existing clients, building and maintaining strong, long-term relationships.
Own the customer journey after the Account Executive closes the deal, ensuring a seamless handover and continuous value delivery.
Drive upselling and cross-selling opportunities within your assigned accounts to achieve a 100% share of wallet.
Conduct outreach campaigns to existing clients via phone, email, and social touches to secure meetings and discuss opportunities.
Visit key accounts on-site (+€30k deal size) to strengthen relationships and uncover new business opportunities.
Collaborate closely with Customer Success Managers, the supplier sales team, and operations to ensure audits are carried out successfully.
Keep CRM (HubSpot) updated with accurate data on deals, forecasts, and opportunities, following the current sales methodology.
Regularly submit forecasts for the following month, providing detailed visibility into pipeline health and deal progress.
Develop deep industry knowledge in auditing and the pharma sector to engage effectively with customers.
