LG Ad Solutions is a global leader in connected TV (CTV) and cross-screen advertising. We pride ourselves on delivering state-of-the-art advertising solutions that integrate seamlessly with today's ever-evolving digital media landscape.
The Account Manager, Programmatic & Managed Service Solutions plays a vital role in managing client accounts, driving strategic initiatives, and delivering best-in-class client service across LG Ad Solutions’ programmatic and CTV offerings. This hybrid role blends deep programmatic expertise with consultative client management to activate, optimize, and expand relationships. You’ll serve as a strategic partner leveraging insights to inform planning, uncovering upsell opportunities, and driving long-term retention through measurable performance and proactive support.
Serve as the day-to-day client lead, delivering proactive campaign management, optimization, and strategic guidance across LG Ad Solutions’ programmatic and managed service solutions.
Oversee campaign lifecycle from planning and setup through pacing, optimization, and wrap reporting, ensuring alignment with client goals, KPIs, and performance benchmarks.
Monitor and optimize PMP activity, identifying delivery issues, performance trends, and incremental revenue opportunities.
Build and sustain strong relationships with agencies, brands, and DSP/SSP partners, acting as a trusted advisor and subject matter expert on LG Ad Solutions’ capabilities.
Deliver strategic, data-backed recommendations that drive measurable results and uncover upsell or cross-sell opportunities.
Partner cross-functionally with Sales, Ad Operations, Product, and Analytics teams to ensure flawless campaign delivery and client satisfaction.
Develop and present insightful performance analyses and post-campaign reports, translating complex metrics into actionable client value stories.
Mentor and support junior team members, fostering collaboration, knowledge-sharing, and operational excellence.
Contribute to process enhancements, tool improvements, and internal best practices that scale operational efficiency and client impact.
Stay current on CTV, programmatic, and data trends to educate clients and internal stakeholders on emerging technologies and best practices.
1-3+ years of experience in account management, client success, or campaign operations within programmatic or CTV environments working closely with Brands and Agencies.
Proven success managing end-to-end campaigns in both Managed Service and self-serve (DSP) environments, with strong understanding of PMP structures, DSP/SSP integrations, and measurement methodologies.
Demonstrated ability to analyze performance data, identify optimization opportunities, and translate insights into strategic recommendations.
Strong understanding of audience targeting, attribution, and data-driven media strategies.
Excellent communication and presentation skills with the ability to simplify complex technical concepts for non-technical audiences.
Highly organized, detail-oriented, and comfortable managing multiple campaigns and stakeholders simultaneously.
Proficiency in Salesforce, Excel, and media analytics platforms; hands-on experience with The Trade Desk, DV360, or similar DSPs preferred.
Thrive in a fast-paced, evolving environment that requires adaptability, problem-solving, and collaboration.
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