Account Manager

AI overview

Drive customer retention and growth initiatives by building strong relationships and collaborating across teams to enhance the customer journey within our AI-driven procurement platform.

Account Manager

Procurify is the AI-enhanced procurement and AP automation platform for the mid-market. We make it easy for organizations to take control of spend and save money. We’re looking for a talented and team-driven Account Manager to join us on our journey.

ABOUT THE ROLE

Procurify is looking for a curious, driven, and creative person who is passionate about sales.

As an Account Manager, you’ll be working with an empowered group of sales professionals to find the best ways to ensure that Procurify is meeting our sales goals and company KPIs. With your business acumen, you will advance marketing opportunities, develop and foster relationships with your book of business and customer base, all while presenting the unique value of Procurify to close the deal!

Everyone at Procurify is a team player. A big part of this role involves building relationships internally and externally and advocating for our customers. We’re seeking entrepreneurial people who are willing to challenge the status quo and contribute to larger strategic objectives.

What you’ll be working on

  • Own and drive the strategy for each customer in your book of business

  • Responsible for Expansion Revenue and Net Revenue Retention of book of business with quarterly metrics

  • Partner with the Customer Experience team and Sales to support account renewals, pricing negotiations, and customer success initiatives, including business reviews and success planning

  • Establish and maintain strong relationships with customers with a strong understanding of client’s business, goals and objectives

  • Work cross functionally with internal teams to provide second-to-none customer satisfaction and resolution for at-risk events

  • Funnel customer feedback to the appropriate teams to improve the end-to-end customer journey and address product gaps

Who we’re looking for

  • 3+ years experience in an Account Executive and/or Account Management role in B2B environments

  • Experience owning retention and growth (NRR) for a large book of business

  • Experience contributing to or owning initiatives that will help build the foundation of a new team

  • Resourcefulness with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly

  • For customer-facing roles, maintains an up-to-date LinkedIn profile and ensures it is refreshed upon joining, to reflect their role at Procurify and help maintain a consistent, professional presence across our GTM team.

WHY PROCURIFY?

Help us modernize spend management

Procurify is a remote-first company with a big heart and a strong ambition to modernize the way organizations manage business spend. We’re trusted by hundreds of companies around the world — across industries like biotechnology, education, health care, manufacturing, and software — to manage over $30B in spend. We recently closed $50M in Series C funding to help us strengthen our core offering, launch new payment capabilities, and provide customers with an AI-enhanced procure-to-pay experience. Read the press release here.

Be empowered to do your best work

We’ve created an environment where personal and professional growth is a real priority. Some of the great perks we offer include:

  • Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! And US if applicable.

  • Responsible time off: We trust our team to take the time they need to rest and recharge while staying accountable to their commitments.

  • Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.

  • Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns.

  • Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program.

  • On Target Earnings Range: $120,000 - $150,000 CAD (This range is dependent on experience, with a component of these earnings made up of variable pay and not inclusive of any benefits or equity that might exist in your total compensation package.)

Work with an amazing team

We’ve welcomed team members who were boat captains, funeral directors, swing dancers, competitive gamers, plumbers, and novelists. Everyone has a story and we’re here to embrace them!

LEARN MORE

Procurify is an Equal Opportunity Employer. We do not discriminate against any team members or applicants for employment because of race, color, disability, sex, age, national origin, religion, sexual orientation, or gender identity and/or expression.

If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know that feelings of imposter syndrome can get in the way of meeting incredible candidates, and we certainly don’t want those feelings to get in the way of meeting you! We really want to get to know you and why you're great for the role. Please avoid including your picture and age on your resume.

Apply online today and let’s start a conversation.

To learn more about Procurify, check out these resources:

Perks & Benefits Extracted with AI

  • Flexible Work Hours: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! And US if applicable.
  • Health Insurance: We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.
  • Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns.
  • Paid Time Off: Responsible time off: We trust our team to take the time they need to rest and recharge while staying accountable to their commitments.
  • Stock Options: Everyone has a chance to own a part of Procurify with our competitive stock program.
Salary
CAD $120,000 – CAD $150,000 per year
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