Account Manager

Account Manager – Pion

Remote or Hybrid

A little bit about us…

Pion is a world leader in connecting retailers with the youth market through innovative technology solutions. Our award-winning platform not only creates exceptional customer experiences but also drives significant ROI for our partners. As an employer, we prioritize a dynamic, inclusive, and rewarding workplace for our employees.

Our Commitment to Equity, Diversity & Inclusion

At Pion, we are dedicated to fostering an inclusive and diverse workplace that respects and values each individual. Our commitment to equity and diversity is transparent, and we share our goals and progress openly. We believe that every unique background enhances our creative potential and drives our success. We encourage you to apply, even if you don’t meet every requirement listed.

Requirements

Role Overview

We are seeking a motivated and results-driven Account Manager to strengthen our team. In this role, you will be pivotal in managing existing accounts as well as identifying and developing new business opportunities within your portfolio.

Key Responsibilities

As an Account Manager, you will be responsible for:

• Handling end-to-end account management tasks, focused heavily on revenue growth in renewals, upselling, and strategic planning.
• Working alongside Customer Success to manage a diverse range of client accounts, ensuring high levels of satisfaction and retention.
• Conducting regular check-ins and strategy sessions with clients to understand their needs and objectives.
• Analyzing data to identify trends and opportunities to enhance client relationships and improve performance.
• Collaborating with cross-functional teams to deliver tailored solutions that meet client goals.
• Participating in the negotiation of contracts and agreements to drive profitability.

About You

We’d love to hear from you if you have:

• A proven track record in a revenue generating Account Management role
• Excellent interpersonal and communication skills, with the ability to build strong relationships.
• Experience working with diverse clients, ideally within the retail or tech industries.
• Excellent Salesforce/sales CRM hygiene and ability to accurately forecast
• Strong analytical abilities and comfort with utilising data to drive decisions.
• A proactive and self-driven approach to managing your portfolio and optimising client satisfaction.

Benefits

Life at Pion

Let’s take a look at just a few things that make Pion an amazing place to work…

💰 Competitive salary.

🌴 30 days annual leave plus bank holidays

🏆 Accredited 'Great Place To Work’ company in three categories

👩🏽‍💻Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.

📅Flexible working hours (starting between 8am - 10am)

❤️ Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan.

🛍️ Incredible partnership discounts for the biggest brands in the world. Google, Apple, GymShark, Domino's and Uber to name a few!

🧠 Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans.

💻 £200 work from home set up allowance to put towards your home office.

Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion’s' use of your personal information.

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