We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
Join a fast-growing leader in the proxy and web scraping industry, where innovation, collaboration, and a customer-first mindset drive everything we do! As a Mid-level Account Manager, you’ll manage a diverse portfolio of global clients, foster long-term relationships, and drive growth in a competitive, high-tech market. We value proactive problem-solvers who thrive in a dynamic, supportive, and fun environment—where every voice matters, and creativity is encouraged. If you're looking for a team that champions ownership, continuous learning, and work-life balance, this is your chance to grow with us!
Your day-to-day:
Forge strategic relationships with SMB accounts by engaging and managing top-level stakeholders.
Understand business needs, conduct research, and transform insights into account strategy.
Hold recurring business reviews to align on account objectives, evaluate key metrics, and track progress in account plan execution.
Drive business value by identifying and capturing commercial opportunities (upsell, cross-sell, contract renewal) within your portfolio.
Ensure a seamless customer experience during product adoption and deployment by providing consultative guidance across our solutions portfolio.
Proactively monitor account activity and manage revenue retention.
Advocate for customers by collaborating with internal stakeholders to enhance the customer experience, address issues and risks, and contribute to product development.
Track personal sales funnel and contribute to team process improvements to achieve operational excellence.
Stay up to date with Salesforce and analytics data, including opportunities, funnel performance, and account movements.
Your skills & experience:
At least 2–3 years of experience in account management or a similar customer engagement role, with a proven track record of building relationships with top-level executives.
Strong analytical skills to derive business and industry insights, as well as objectively evaluate self and team processes.
Customer advocacy mindset, with strong internal and external communication and presentation skills.
Proven ability to solve problems and a strong bias toward action.
Strong sales, negotiation, and objection-handling skills.
Excellent written and verbal English communication skills.
Experience with key customer relationship management (CRM) and email automation tools.
Nice to have:
Experience in tech, SaaS, cybersecurity, or data-related industries, especially in proxies, web scraping, or automation.
Familiarity with B2B sales cycles and account management best practices.
Proven ability to upsell and expand client accounts strategically.
Experience managing global or enterprise-level clients.
Salary:
Gross salary: 2400-3200 EUR/month + bonuses. Keep in mind that we are open to discussing a different salary based on your skills and experience.
To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it
here.
Up for the challenge? Let’s talk!