Develop new business relationships and support existing B2B clients in our Media and Entertainment division, focusing on client education and sales opportunities.
Position overview:
The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing B2B clients. This role will focus specifically on nurturing and growing new business relationships within our Media and Entertainment division.
Responsibilities:
Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling, Internet, and trade shows
In coordination with Sales Management, identify, qualify, develop and close sales opportunities
Promote and educate clients regarding TransPerfect’s services
Provide customer support and manage client expectations in liaison with the Production Management Team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Required skills, experience and qualifications:
Interest in or previous experience in Strategic Business Development and/or Client Services/Account Management
Ability to build and maintain relationships
Superior written and spoken communication skills in English and Swedish
Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Minimum Bachelor’s Degree or its equivalent
Ability to commute to our Stockholm office 5 days per week.
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
Desired skills and experience:
Previous Account Management experience is beneficial
TransPerfect builds comprehensive language and technology solutions, specializing in translation, localization, and game services to support global businesses. Their distinctive approach combines high-quality linguistic services with innovative technology, enabling effective communication in over 170 languages across various industries.
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