Account Manager

Job Overview

As a Sales and Account Manager at LigaData, you will be responsible for executing the company’s sales strategy in alignment with the overall goals defined by the Director of Sales and CRO. You will manage existing customer accounts, build strong long-term client relationships, identify new sales opportunities, and help expand LigaData’s footprint across the MEA region — particularly within telecommunications and digital transformation markets.

This role demands a strong mix of relationship management, business acumen, and technical understanding of analytics and data-driven solutions.

Key Responsibilities

- Sales Execution & Revenue Growth

• Drive sales initiatives within assigned accounts and territories, meeting or exceeding quarterly and annual targets.
• Identify, qualify, and close new business opportunities in collaboration with the Director of Sales.
• Develop tailored value propositions that align LigaData’s offerings with customers’ strategic priorities.
• Manage the full sales cycle — from lead generation and proposal development to negotiation and closure.

- Account Management

• Maintain and strengthen long-term relationships with key customer stakeholders across business units (Marketing, CVM, IT, Finance, Networks, etc.).
• Act as the primary point of contact for clients, ensuring customer satisfaction, retention, and expansion.
• Work with the Director of sales and other stakeholders to assess performance, identify upsell opportunities, and ensure delivery alignment with expectations.
• Manage customer satisfaction (CSAT) metrics and escalate issues to the Director of Sales when required.

- Collaboration & Reporting

• Work with the Director of Sales and the Head of Sales Operations on preparing forecasts, performance reports, and revenue projections.
• Use CRM tools (HubSpot, Salesforce, etc.) to maintain accurate and up-to-date records of opportunities, pipeline, and customer interactions.

Skills & Qualifications

• Bachelor’s degree in business, Marketing, or a related field.
• 4–6 years of experience in enterprise sales or account management, preferably within the Telco or technology sectors.
• Proven success in achieving or exceeding sales targets.
• Strong understanding of Telco business functions and data-driven transformation initiatives.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders.
• Proficiency with CRM tools such as HubSpot or Salesforce.
• Self-motivated, results-oriented, and capable of managing multiple priorities.
• Strong analytical and problem-solving skills, with a focus on value-based selling and ROI-driven proposals.
• Ability and willingness to travel regionally (up to 50%).