This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Account Manager in United States.
This role offers a unique opportunity to manage and grow strategic customer relationships in a fast-growing, technology-driven environment. As an Account Manager, you will own a diverse portfolio of customers, ensuring they achieve meaningful outcomes and long-term value from the platform. You will blend relationship management, strategic planning, and technical understanding to drive renewals, expansion, and customer satisfaction. Working closely with Sales, Product, and Support teams, you will play a key role in shaping customer experience and influencing product adoption. This position is ideal for professionals who thrive in dynamic settings, enjoy solving complex challenges, and want to make a measurable impact. You will contribute directly to scalable processes that support sustainable growth and operational excellence.
Accountabilities:
Serve as the primary point of contact for a portfolio of SMB, mid-market, and enterprise customers, ensuring strong, trusted relationships
Drive renewals by aligning customer goals with platform outcomes and delivering consistent value
Identify and develop expansion opportunities in collaboration with Sales to grow account revenue
Build executive-level relationships and act as a strategic advisor to key stakeholders
Conduct quarterly business reviews and strategic account planning sessions to reinforce value and uncover new use cases
Manage escalations, forecast account risk and growth, and maintain accurate CRM data
Partner cross-functionally with Product and Support to remove blockers and enhance customer experience
Contribute to the development of scalable playbooks and account management best practices
Requirements:
3–6+ years of experience in Account Management, Customer Success, or related roles, preferably in SaaS, infrastructure, or technology-driven environments
Proven ability to drive customer renewals, retention, and measurable account expansion
Strong relationship-building skills with both operational users and executive stakeholders
Strategic mindset with the ability to assess account health, prioritize actions, and manage competing priorities
Comfort working in fast-paced, high-growth environments with evolving processes
Excellent communication, presentation, and interpersonal skills
Bonus: experience in municipal, contractor, engineering, infrastructure, or AI-driven product environments
Benefits:
Competitive base salary with performance-based incentives and equity opportunities
Comprehensive healthcare coverage including medical, dental, vision, and life insurance
401(k) retirement plan
Unlimited paid time off and flexible work environment
Tools, resources, and professional development support
High-growth environment with strong career progression opportunities
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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