Account Manager Italy (m/f/d)

AI overview

Drive customer acquisition and account management for enmacc’s energy trading platform, helping clients become digital leaders while ensuring high satisfaction and engagement.

enmacc is Europe’s largest over-the-counter trading market venue for energy and environmental commodities. We’re reshaping how energy is traded by bringing speed, transparency, and simplicity to a market that’s long relied on outdated processes.

Our platform enables over 600 companies and 2,200 professionals to trade power, gas, Guarantees of Origin, emissions allowances, and weather derivatives, quickly, securely, and efficiently. It’s used by energy suppliers, trading houses, industrial companies, and municipal utilities, creating a vibrant network of market participants. By joining enmacc, they gain access to more opportunities, better liquidity, and the tools to accelerate the energy transition. Something we’re deeply committed to. 

Founded in 2016, enmacc is a fast-growing scale-up with a team of 100+ people spread across Europe. We’re passionate about energy, technology, and building something that makes a real impact. If you’re excited by smart people, meaningful work, and a dynamic environment, we invite you to submit your application below.

Your Mission:

Join us disrupting the international energy trading market and re-define how energy traders work! 

Become the face of enmacc for our national and international trading customers in Italy and shape our growth story. Together with our senior management team you will further grow our customer base in the region and develop our existing and new trading customers to become digital leaders in energy trading. With the help of our clients you will identify and develop new markets and opportunities.

 

What you’ll do:

  • Account Management
    • Be responsible for and work closely with our existing portfolio of customers in the region and develop trusted relationships to engage them in the use of the platform
    • Acquire a thorough understanding of their requirements to develop opportunities with our existing customers based on their needs and our platform offering
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
    • Ensure high customer satisfaction and retention by identifying and resolving issues and driving engagement 
  • New Customer Acquisition
    • Be accountable for  the continuous growth of our platform in Italy
    • Work closely with our senior management to identify and acquire relevant national and international trading customers 
    • Continuously manage opportunities through the funnel from identification to closing
    • Be an ambassador for enmacc at events, fairs and conferences
  • Voice of the customer
    • Act as a link between our existing trading customers and internal departments such as Product Development by delivering concise customer feedback.
    • Acquire a thorough understanding of the market requirements to identify the most relevant opportunities based on our platform development

 

Who you are:

  • 3-5 years successful experience in B2B, ideally SaaS and preferably within the energy space
  • Proactive and creative team player focused on inspiring customer loyalty
  • Hands-on attitude with a desire to take ownership of tasks and responsibilities; 
  • Desire to work in a fast paced start-up and passion to work with digital products and services.
  • Fluent in Italian plus excellent written and spoken English

 

What you’ll get:

  • Competitive salary with commission scheme
  • A high-impact role with a strong focus on career growth and development 
  • A Personal Development Plan along with an allocated budget and 5 extra days off to further your personal & professional development.
  • Entrepreneurial company culture with flat hierarchies and modern working practices
  • State-of-the-art hardware (MacBook, iPhone) and software
  • A diverse, international team that celebrates differences
  • German classes
  • Dog-friendly office

 

Got energy? Join us!

Perks & Benefits Extracted with AI

  • Education Stipend: A Personal Development Plan along with an allocated budget and 5 extra days off to further your personal & professional development.
  • Dog-friendly workplace: Dog-friendly office

The energy market is changing and we want to be part of this transition. We are looking for people who share our passion for creating a more sustainable world. Do you share that passion? Then this is the perfect place for you!

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Account Manager Q&A's
Report this job
Apply for this job