Account Manager Italy (m/f/d)

Your Mission:

Join us disrupting the international energy trading market and re-define how energy traders work! 

Become the face of enmacc for our national and international trading customers in Italy and shape our growth story. Together with our senior management team you will further grow our customer base in the region and develop our existing and new trading customers to become digital leaders in energy trading. With the help of our clients you will identify and develop new markets and opportunities.

What you’ll do:

• Account Management
• Be responsible for and work closely with our existing portfolio of customers in the region and develop trusted relationships to engage them in the use of the platform
• Acquire a thorough understanding of their requirements to develop opportunities with our existing customers based on their needs and our platform offering
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Ensure high customer satisfaction and retention by identifying and resolving issues and driving engagement 
• New Customer Acquisition
• Be accountable for  the continuous growth of our platform in Italy
• Work closely with our senior management to identify and acquire relevant national and international trading customers 
• Continuously manage opportunities through the funnel from identification to closing
• Be an ambassador for enmacc at events, fairs and conferences
• Voice of the customer
• Act as a link between our existing trading customers and internal departments such as Product Development by delivering concise customer feedback.
• Acquire a thorough understanding of the market requirements to identify the most relevant opportunities based on our platform development

Who you are:

• 3-5 years successful experience in B2B, ideally SaaS and preferably within the energy space
• Proactive and creative team player focused on inspiring customer loyalty
• Hands-on attitude with a desire to take ownership of tasks and responsibilities; 
• Desire to work in a fast paced start-up and passion to work with digital products and services.
• Fluent in Italian plus excellent written and spoken English