Account Manager

AI overview

Manage client relationships and campaign execution while ensuring projects meet client goals and budgets, in a fast-paced, creative agency environment.

We’re looking for a driven and detail-oriented Account Manager to serve as the day-to-day liaison between our clients and internal creative teams. In this role, you’ll manage client relationships, oversee campaign execution, and ensure projects are delivered on time, on budget, and on brief. You’ll balance strategic thinking with flawless execution, keeping both clients and teams aligned and energized.

Responsibilities

  • Act as the primary point of contact for assigned client account(s)
  • Build and maintain strong, trusted client relationships
  • Lead day-to-day account management, including meetings, timelines, and deliverables
  • Translate client objectives into clear, actionable briefs for creative, media, and production teams
  • Manage project scopes, schedules, and budgets; flag risks and recommend solutions
  • Coordinate internal teams to ensure high-quality work and on-time delivery
  • Review creative and strategic work to ensure it meets client goals and agency standards
  • Present work and campaign results to clients with confidence and clarity
  • Track performance metrics and contribute to post-campaign reporting and insights
  • Identify opportunities for account growth and collaborate on upsell or cross-sell initiatives

Requirements

  • Bachelor’s degree in marketing, advertising, communications, or a related field preferred; HS Diploma required
  • 2+ years of experience in an account management role at an advertising, marketing, or creative agency
  • Strong understanding of integrated marketing campaigns (digital, social, print, media, etc.)
  • Excellent communication, presentation, and interpersonal skills
  • Proven ability to manage multiple projects simultaneously in a fast-paced environment
  • Highly organized, detail-oriented, and proactive
  • Comfortable working with budgets, timelines, and performance metrics
  • Experience managing mid- to large-scale client accounts
  • Familiarity with project management tools and marketing analytics platforms
  • Experience collaborating with creative, media, and strategy teams

Benefits

    • Unlimited PTO after 90-days of employment
    • 10 paid holidays
    • Comprehensive benefits including medical, dental, vision
    • 401k with employer matching (after 1 year of service)
    • Referral bonus for bringing great talent to the organization
    • A savings discount plan on entertainment, hotel stays, travel, shopping, and more!

In accordance with applicable pay-transparency laws, the compensation range for this role reflects a good-faith estimate based on factors including internal equity, relevant experience, skills, qualifications, geographic location, and market data. Final compensation will be determined at the time of offer. Range: $65,000-78,000 USD annually.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

What's next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.For US based roles, ITG participates in E-Verify, the federal program for electronic verification of eligibility. E-Verify general information: Learn more. E-Verify Poster can be viewed here

Perks & Benefits Extracted with AI

  • Health Insurance: Comprehensive benefits including medical, dental, vision
  • Savings discount plan: A savings discount plan on entertainment, hotel stays, travel, shopping, and more!
  • Paid Time Off: Unlimited PTO after 90-days of employment

Hello! We are Inspired Thinking Group (ITG).Big brands like Costa, KFC, PUMA, John Lewis & Partners, M&S, Jaguar Land Rover (JLR), and many more trust ITG to deliver the halo of engaging, tech-powered, agile content that helps them connect with their customers. Bringing this to life are our amazing ITGers (1400+), and we know they’re at their best when we get their working environment right. That means prioritising their Wellbeing through our dedicated, award-winning programme and team of 50+ Wellbeing Champions. It means platforming diversity and inclusion at every opportunity, including our Together Groups which help establish connections within our diverse communities. It means taking sustainability seriously by planting trees in areas hit by climate change, joining the UN Global Compact, and being named the Best Sustainable Technology-Led Marketing Agency in Europe. Most of all, it means building on the culture of fun and togetherness that sets us apart in our industry. Sound good? Check out our vacancies and apply today!

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Salary
$65,000 – $78,000 per year
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