Quest Analytics
Account Manager, Government Programs
TLDR
Manage and grow relationships across state regulatory agencies while delivering solutions that help improve healthcare access for all Americans.
Your Quest: Help make a big difference in healthcare access
At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans. We’re looking for a dedicated full-time Regulatory Business Development Manager to join our team. You will provide analytical support to our clients in solving hard problems in improving access to healthcare.
The Account Manager, Government Programs is responsible for managing and growing relationships across a portfolio of state regulatory agencies (DOIs, Medicaid) and related stakeholders.
This role focuses on establishing credibility and access with regulators by delivering value-first solutions, including regulatory filing templates, reporting packages, and AI-enabled tools that help agencies and health plans meet network adequacy and compliance requirements at scale.
This role is also focused on creating business development opportunities with regulators and contract administrators stemming from interactions as an SME on regulatory and contract policy, standards, and demonstrating insights and workflow efficiencies using Quest technology.
This role emphasizes:
Relationship development through expertise and relevance
Creating “reasons to meet” with regulators
Positioning Quest Analytics as the technology partner enabling compliant, scalable oversight
Leading to business development opportunities and stronger proprietary relationship
What you'll do:
Own a portfolio of regulatory accounts (DOIs, Medicaid agencies)
Maintain regular engagement with key stakeholders across accounts
Identify and execute new business and account expansion opportunities (additional use cases, products, or services)
Track account activity, contacts, and growth opportunities in Salesforce
Build and maintain trusted relationships with regulators and related stakeholders
Establish credibility through understanding of: Network adequacy requirements, regulatory workflows, and business requirements related to provider networks
Develop multi-threaded relationships within each account
Deliver and iterate on:
What it requires:
- Regulatory filing templates (Medicaid, DOI)
- Reporting packages and insights
- Standardize approaches across accounts
- Partner internally to improve and scale solutions (including AI-enabled enhancement)
- Identify opportunities to expand footprint within existing accounts, including:
- New programs or initiatives
- Broader adoption of Quest solutions
- Partner with internal teams to support expansion efforts and renewals
- Contribute to proposals and contracting as needed
- Ensure timely delivery of commitments and alignment on account strategy
- Develop and maintain account plans for key agencies
- Prioritize accounts based on:
- Growth potential
- Strategic importance
- Execute against clear engagement and expansion goals
- Represent the company at industry conferences, meetings, and events
- Bachelor’s Degree in Healthcare Administration, Public Health, or Business or related, Masters preferred
- 3+ years of experience in business development, regulatory affairs, or employment with a state regulatory agency
- Strong understanding of state health plan regulations, Medicaid, and the healthcare regulatory environment
- Strong understanding of state health plan regulations and the healthcare regulatory environment
- Proven track record of successfully developing and managing business relationships
- Excellent negotiation, presentation, and communication skills
- Experience working at a commercial SaaS company is a plus
- Working knowledge of Healthcare regulatory environment (Medicaid, DOIs, network adequacy preferred)
- Ability to understand and translate Regulatory requirements → practical workflows, templates, or reporting solutions
- Proven ability of solving complex issues
- Self-motivated and able to work in a fast paced, deadline-oriented environment
- Excellent troubleshooting, listening and problem-solving skills
- Customer focused
- Works well in a team environment
- Able to travel as needed to meet with clients and attend industry events
- Experience working directly with state and/or federal regulators and a comprehensive understanding of their objectives related to consumer protection and access to health care services
- Demonstrated ability to navigate complex regulatory environments and advocate for process automation and technology adoption
- Experience in leveraging data analytics to deliver measurable value and drive regulatory effectiveness
Preferred Qualifications:
What you’ll appreciate:
•Workplace flexibility – you choose between remote, hybrid or in-office
•Company paid employee medical, dental and vision
•Competitive salary and success sharing bonus
•Flexible vacation with no cap, plus sick time and holidays
•An entrepreneurial culture that won’t limit you to a job description
•Being listened to, valued, appreciated -- and having your contributions rewarded
•Enjoying your work each day with a great group of people
Apply TODAY!
About Quest Analytics
For more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.
Visa sponsorship is not available at this time.
Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming.
Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected]
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.
Any job posting displayed on websites other than questanalytics.com or jobs.lever.co/questanalytics/ may be out of date, inaccurate and unavailable
Benefits
Flexible Work Hours
Workplace flexibility – you choose between remote, hybrid or in-office
Health Insurance
Company paid employee medical, dental and vision
Paid Time Off
Flexible vacation with no cap, plus sick time and holidays
Quest Analytics specializes in provider network management, offering innovative tools that have become essential for 90% of America's health plans, including the largest in the nation. Our platform empowers health plans to optimize their provider networks, ensuring efficiency and compliance in an ever-evolving healthcare landscape.
- Founded
- Founded 2003
- Employees
- 51-200 employees
- Industry
- Internet Software & Services
Account Manager