Account Manager - Germany

About Road

Road is a fast-growing software company active in the dynamic electric driving (EV) market. We deliver the critical infrastructure that the EV charging ecosystem is built on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the role

At ROAD, we’re accelerating the shift to sustainable mobility — and we’re looking for a motivated and people-focused Account Manager Germany to help us build strong, lasting partnerships across the region.
In this role, your primary focus will be to manage and grow relationships with clients in the German region. You’ll act as a trusted advisor, understanding client needs, offering strategic guidance, and ensuring they get maximum value from our solutions. You’ll collaborate closely with Marketing, Customer Success, and Product teams to help shape client journeys and continuously improve our offering.
This is a great opportunity to be part of a fast-moving, purpose-driven scale-up in the electric mobility space — working in a supportive team where we believe in working hard, having fun, and making a real impact.

Key Responsibilities

• Build and manage long-term relationships with clients across the German region.
• Act as the main point of contact, understanding client goals and proactively offering tailored solutions.
• Support new clients through onboarding and ensure a smooth handover from Sales or Marketing.
• Prepare and present product demos to potential clients, clearly showcasing how our solution fits their needs.
• Monitor account performance and identify growth opportunities in collaboration with Customer Success.
• Represent the voice of the customer internally, sharing feedback with Product and Operations teams.
• Stay up to date on market trends and the evolving e-mobility landscape to better support clients.
• Occasionally support business development with warm leads and strategic opportunities.