Account Manager

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

As a Relationship Manager, you will take ownership over a book of business that you will develop by building relationships with potential and existing borrowers and networking to bring in more borrowers. This person will play a pivotal role in bringing in business and ensuring the continued vitality of Funding Societies.

What you will do:

• Manage and service existing trade financing clients (Invoice Financing, AR/AP financing, working capital facilities)
• Support clients in drawdowns, repayments, and operational queries related to their facilities
• Maintain strong relationships with SME clients and ensure a smooth client experience post-disbursement
• Monitor client utilisation, repayment behaviour, and portfolio performance
• Identify opportunities to cross-sell additional FS financing products to existing clients
• Work closely with internal teams (Credit, Ops, Legal) to ensure efficient execution and issue resolution

Requirements

What we are looking for:

• 2–4 years experience in SME banking, trade finance, or account servicing roles
• Strong understanding of trade financing / working capital products is an advantage
• Good relationship management and problem-solving skills
• Detail-oriented with good coordination and follow-through
• Strong communication skills in English

Benefits

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.

• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here