Account Manager (Full-time)

We're looking for a driven Account Manager to own and grow a portfolio of key enterprise clients. You'll be at the forefront of our commercial growth — building long-term partnerships, navigating complex sales cycles, and delivering real business impact across industries including FMCG, Banking & Financial Services, Healthcare, and Pharmaceuticals.

This isn't a transactional sales role. You'll work consultatively with VP and C-suite stakeholders, translate our AI-powered solutions into measurable business value, and become a trusted strategic partner to clients who rely on us to help them grow.

Experience

• Minimum 7–10 years of proven experience in Account Management, Sales Executive, or a client-facing commercial role
• Demonstrated track record of consistently meeting or exceeding individual revenue targets
• Direct industry experience in one or more of the following is strongly preferred: Fast-Moving Consumer Goods (FMCG), Banking & Financial Services, Healthcare & Pharmaceutical Solutions
• Proven track record of managing relationships at VP+ level in enterprise or mid-market B2B settings
• Experience navigating long sales cycles (6–18 months) with multiple senior stakeholders across complex organizations
• Demonstrated experience running Monthly Business Reviews (MBR) or Executive Business Reviews (EBR) with key accounts
• Background in consultative or solution selling environments is a plus

Qualifications & Education : 

• Bachelor's degree (BSc/BA) in Business Administration, Sales, Marketing, or a related discipline (required)
• Master's degree or postgraduate qualification is an advantage
• Professional certifications in Sales, CRM, or Account Management are a plus (e.g., Salesforce Certified, HubSpot Sales, Strategic Account Management – SAMA)

Technical Skills :

• AI Productivity Tools (ChatGPT, Claude, and other AI assistants)
• MS Office Suite (Word, Excel, PowerPoint)
• CRM Software (Salesforce, HubSpot, or equivalent)
• Sales pipeline management & revenue forecasting
• Data analysis & commercial reporting
• Market research & competitive landscape analysis
• Presentation & proposal tools (Canva, Google Slides, PowerPoint)

Skills & Competencies :

• Executive Communication : Comfortable presenting business cases, ROI frameworks, and strategic reviews to executive audiences; able to translate technical solutions into business value language that resonates with non-technical decision-makers
• Communication & Presentation : Able to craft and deliver compelling, tailored narratives to diverse audiences including C-suite and technical stakeholders
• Relationship Management : Builds and sustains trust-based, long-term partnerships with clients at all levels
• Negotiation : Skilled in structuring and closing commercial agreements that create mutual value while protecting company margin
• Business Acumen : Understands market dynamics, client business models, industry trends, and revenue drivers
• Problem Solving : Proactively identifies client issues and proposes practical, client-centered solutions with a sense of urgency
• Organizational Skills : Manages multiple accounts, priorities, and deadlines simultaneously with high attention to detail
• Resilience & Drive : Self-motivated, target-oriented, and able to sustain high performance under commercial pressure
• Stakeholder Management : Adept at managing expectations and navigating complex organizational structures both internally and externally

What We Offer

• Competitive base salary + performance-based commission & incentive scheme
• Health & medical insurance 
• Annual leave & paid time off
• Remote working arrangement (with regular client visits)

This is a remote-friendly role, but we're looking for someone based in Jakarta to stay close to our clients and show up when it matters.

We value a flexible working hour for our employees.

The most important is we provide a learning experience in Conversational AI Industry.