Account Manager - Florida

Account Manager About The Sales Factory  The Sales Factory is on a mission to become the gold standard in B2B outbound prospecting. We help companies build predictable pipeline by pairing disciplined outbound strategy with skilled Business Development Representatives and modern sales technology. Our focus isn’t just activity — it’s impact, performance, and long-term client success. As a remote-first company, we give our team the flexibility to work where they’re happiest while holding a high bar for execution and accountability. We’re building a place where sales professionals can grow their careers, sharpen their skills, and make a real difference for our clients. The Opportunity We’re looking for an Account Manager to serve as a trusted partner to our clients and a key point of coordination between TSF’s internal teams and customer stakeholders. In this role, you’ll focus on client retention, performance optimization, and incremental account growth, ensuring our outbound programs are delivering consistent value. This is an excellent opportunity for someone who enjoys working with existing clients, improving processes, and growing accounts over time. You’ll work within a structured, enablement-driven environment with clear expectations, support, and room to grow. Cool Things You'll Do

Manage a small portfolio of existing clients, acting as their primary day-to-day point of contact

Support onboarding and ramp-up of outbound programs

Conduct regular client check-ins to review results, share insights, and recommend optimizations

Track key performance metrics and use data to guide conversations and improvements

Identify opportunities for account expansion based on client needs, program performance, and business objectives

Ensure clients feel supported, informed, and confident in TSF as a long-term partner

What You Bring To The Table

2–5 years of experience in account management, customer success, sales, or a related client-facing role

Experience working with B2B clients in a structured, performance-driven environment

Strong communication and relationship-building skills

Comfort working with metrics, dashboards, and performance data

Ability to manage multiple accounts and priorities in a remote setting

Curious, coachable, and motivated to grow within a sales organization

What We Offer

rCompetitive base salary with performance-based upside

Fully remote role (work from anywhere in Florida)

Health benefits (medical, dental, vision)

Flexible working hours and a remote-first culture