Account Manager

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are seeking an Account Manager to join the MSP sales team. This role will focus on cultivating strong relationships with existing Partner accounts, ensuring their engagement, and driving DNSFilter revenue. The ideal candidate has proven expertise in partner account management, recent experience with MSPs and/or MSSPs, and a deep understanding of the unique challenges and opportunities involved in accelerating their business growth.

Eligible candidates have and can work successfully in a small to mid-sized fast-paced, hyper-growth, SaaS start-up or scale-up. This is a full-time role with a preference for candidates near the Greater Tampa Bay Area in Florida.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, You Will: 

• Own a defined account base and be responsible for driving revenue growth within your base
• Evangelize corporate messaging, demonstrate a unique value proposition, and establish key competitive differentiators to improve product adoption.
• Conduct ongoing business reviews with Partners to gain a deep understanding of their unique business and how they utilize DNSFilter, actively collaborating with them to consistently increase the number of Customer accounts.
• Attend and actively participate in partner events, tradeshows, and industry events.
• Maintain consistent, strong communication and relationships with Sales Engineering and other cross-functional teams to ensure a cohesive selling process and positive customer experience..
• Work in conjunction with MSP and Channel resources to ensure the success and strength of Strategic Partners and MSP and Channel relationships.
• Proactively ensure weekly, monthly, and quarterly forecasts are on track to meet and exceed revenue targets.
  
  

To qualify for this role, You Have: 

• 3+ years of Account Management experience in SaaS Software sales. 
• Successful and recent experience building very strong relationships across relevant MSP partner organizations 
• Very strong communication, interpersonal, and presentation skills with the proven ability to problem solve, convey, and relate ideas and solutions to Partners and their Customers
• Strong ability to explore and make recommendations to partners based on customer needs, strong initiative, and creativity applied through SaaS technology
• Successful and recent experience excelling in a team-oriented, collaborative, and fast-paced environment with a vibrant and energetic attitude, and a consistent willingness to be proactive and perform to generate revenue.
• Successful and recent experience and a strong aptitude for learning new technical content
• Must be eligible to work in the region of hire without sponsorship from an employer now and/or in the future

Bonus points for: 

• Located near and can work in the Westchase, FL office
• Additional MSP industry-specific experience
• Experience with DNS filtering products
• Familiarity with common SaaS sales tools (e.g., Salesforce, Outreach, Gong)
• Proven ability to manage a high volume of accounts
• Bachelor's degree in a relevant field

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in Cancun!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.