Account Manager at CookUnity

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

About the Team:

We are a dynamic group dedicated to onboarding talented chefs and their recipes into the CookUnity platform. From training chefs on our tools to refining recipes that meet company standards, portfolio and supply chain needs, we ensure a seamless integration into our ecosystem. Our work bridges the gap between culinary creativity and operational excellence, bringing exceptional dishes to life!

The role:

We are seeking a dynamic and results-oriented Account Manager to join our growing team. The ideal candidate will possess excellent communication and interpersonal skills, a proven track record in managing client relationships, and a deep understanding of food production and/or food delivery platforms.

As an Account Success Manager for our forward-thinking culinary marketplace, you will be at the forefront of ensuring the satisfaction and success of our creator partners. In this dynamic role, your responsibilities include serving as the main point of contact for partners, building strong relationships, and developing success plans aligned with their business objectives. Utilizing data analytics, you will monitor partner performance, identify optimization opportunities, and promptly address any concerns. Your proactive approach will contribute to partner engagement, strategic communication, and training initiatives, ultimately fostering long-term, mutually beneficial partnerships.

Responsibilities:

Client Relationship Management:
- Build and maintain strong relationships with existing clients.
- Act as the main point of contact for clients, understanding their needs and ensuring their expectations are met or exceeded.
- Conduct regular check-ins and reviews to assess client satisfaction and identify opportunities for improvement.
Account Business Health:
- Develop and implement account strategies to drive revenue growth and meet sales targets.
- Identify opportunities for improvements within existing accounts.
- Collaborate with the acquisition lead to identify and pursue new partnership opportunities.
- Action or develop playbooks for improving account performance in a variety of areas, including operations, sales, menu planning, product development, and policy compliance
Communication and Collaboration:
- Effectively communicate with accounts to understand their business goals and challenges.
- Collaborate with internal teams, including portfolio, marketing, and culinary operations, to ensure quality product development, operational execution value
- Provide accounts with timely updates and reports on key metrics.
Problem Resolution:
- Address and resolve account issues promptly and effectively.
- Work closely with internal teams to troubleshoot and resolve any challenges accounts may encounter.
Strategic Planning with Accounts:
- Develop and implement account plans that align with both account and company objectives.
- Stay informed about industry trends and competitive offerings to provide strategic insights to accounts

Qualifications:

A minimum of 2 years experience in managing culinary or food business accounts
Advanced English level.
Outstanding communication and organizational skills.
Knowledge of commercial and large-scale kitchen operations
Superior planning, communication, time management, negotiating, and organizational skills
Experience with G-Suite and recruitment or project management tools and CRMs
Ability to work well in the fast-paced environment of our quickly growing business
Attitude: you demonstrate passion and enthusiasm for the brand and are a collaborative, positive team player
Execution: you have high standards for quality and speed and problem-solve
A growth mindset: proven record of leveraging past learnings and encouraging new ideas and smart risk-taking for self and others
Ability to excel with autonomy in an ambiguous environment
Ability to work independently and collaboratively in a team environment.
Results-oriented with a focus on meeting and exceeding KPIs and department key results

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Account Manager

AI overview