Account Manager (Chargé Partenaires)

Tunis , Tunisia
full-time

AI overview

Manage and develop a portfolio of strategic partners to optimize their performance and build long-term, high-quality relationships on the platform.
As part of the development of our activity and the strengthening of our partner network, we are looking for a Partner Manager. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships. Main Mission Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration. Responsibilities: - Develop and maintain strong, long-lasting relationships with portfolio partners. - Monitor and analyze partner performance. - Design and implement action plans to improve overall performance. - Ensure proper execution of commercial activations and promotions negotiated with partners. - Support and train partners. - Handle partner complaints and resolve disputes in coordination with internal teams. - Identify and develop upsell and cross-sell opportunities with existing partners. - Produce regular performance reports.
Profile Required:
- Minimum of 3 years of experience in account management, sales, or a similar role.
- Bachelor’s degree (or equivalent) in business, marketing, management, or a related field.
- Excellent interpersonal and analytical skills.
- Ability to work with cross-functional teams.
- Strong results-driven and performance-oriented mindset.

Yassir is a super app transforming daily services in the Maghreb region and beyond, operating in 45 cities across Algeria, Morocco, and Tunisia, with recent expansions into France, Canada, and Sub-Saharan Africa. We provide on-demand services like ride-hailing and last-mile delivery, and are now expanding into financial services, enabling users to pay, save, and borrow digitally, all while fostering a marketplace infused with social values.

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