Account Manager Business Information

OBJECTIVES :

• To take care and develop existing BI customers to meet revenue target and to convert customers into subscription.
• Takes care of sanity check on BI contracts (usage/contracts/billing
• Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
• Ensure proper training for BI users and look for development opportunities within existing accounts
• Ensure renewal of contracts and upsell, limit attrition rate
• Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
• To work closely Back Office to ensure contracts are in line with customer needs.

SPECIALIST SKILLS & KNOWLEDGE

• Proven experience of working in a sales development role, ideally in the Business Information market
• Proven ability to work in a fast-paced global business
• Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
• Ability to work directly with customers and with brokers
• Sales negotiation and communication skills
• Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
• Prioritisation: determines the importance of each task and allocates time accordingly
• In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
• Ability to liaise with hunting team when finding new opportunities into a given account
• Knowledge of current economic climate and how it affects the market

QUALIFICATIONS

• Minimum Master degree
• 2 to 3 years of experience in Account manager or Sales 
• Desirable: degree educated in Business and/or Finance related discipline
• Ability to interact with customers in both French and English