Account Manager, Artist & Label Relations

About Bandsintown

Bandsintown is not just a platform, it’s a team of passionate music fans whose ethos is to leverage tech to help artists of all sizes and genres grow their career, get discovered, and build longtime relationships with their fans; it's a powerhouse in live music discovery, igniting connections between over 100 million passionate fans who created an account and a massive network of 700,000+ registered artists. Our mission is to unleash artist growth. We achieve this through the Bandsintown for Artists platform—a cutting-edge, self-serve, data-fueled marketing machine. We empower artists to effortlessly automate their tour promotion, own their fan data (opt-ins, emails, and SMS), and forge loyal, sustainable audiences. We are the architects of the next generation of fan engagement.

Role Summary: Drive Artist Growth & Platform Adoption

This is a high-impact, results-driven role focused on actively growing the number of artist teams who leverage the Bandsintown for Artists platform. As a member of the Artists Partnership team, your primary mission is to onboard and grow partnerships with artists and their teams (management, labels, agencies) and drive their adoption of our full suite of tools for tour management, from automated event publishing to direct-to-fan marketing.

You are a "hunter" who thrives on building new relationships and a product-savvy partner who can guide artists’ teams to maximize use of the platform. Your success isn't just about managing accounts—it's about measurable growth in artist signups and, most importantly, feature adoption.

This position features a competitive base salary plus a commission package tied directly to your success in meeting artist onboarding, features adoption, and measurable contribution to Bandsintown ecosystem targets.

Your Mission & Core Metrics

• Drive Artist Onboarding: Proactively prospect, pitch, and close new partnerships with artist managers, labels, and agencies to get their rosters actively set up and verified on the Bandsintown for Artists platform.
• Build successful artists growth strategies: Deeply understand our partners’ needs and pain points to convert them into power users. You will create and execute strategies to drive deep integration of key tools, with clear metrics for:
  
  • Event Management: Ensuring 100% of an artist's tour dates are published and synced.
  • Platform Distribution: Driving activation of our integrations to push tour dates to partners like Spotify, Apple Maps, YouTube, and Google.
  • Website Integration: Maximizing the adoption and embed rate of the Bandsintown Widget on artist websites and social media.
  • Fan Engagement: Increasing the use of our tools to amplify music, sell merch, and sell out tours.
• Exceed Growth Targets: Meet and exceed quarterly quotas for new artist sign-ups and key tool activation rates.
• Manage Your Pipeline with Precision: You will be given clear weekly activity and pipeline targets and must autonomously and accurately manage your entire sales cycle in our CRM (Copper/Salesforce), providing detailed weekly reports on activity, pipeline progression, and forecasts.
• Demonstrate ROI: Use platform data and audience analytics to prove the value of Bandsintown to partners, creating compelling case studies that drive retention and deeper engagement.
• Act as a critical partner advocate, actively channeling frontline feedback and strategic insights to our internal Product, Marketing, Customer Success, and Data teams to pinpoint new opportunities, drive platform innovation, and relentlessly improve the artist experience.
  

The Ideal Candidate

• A Proven "Hunter": You have 3+ years of experience in a results-driven role within the music/tech industry (e.g., artist services, audience development, label services).
• Metric-Focused & Autonomous: You are a self-starter motivated by achieving and exceeding measurable targets. You thrive in an environment with clear weekly and quarterly quotas.
• CRM Discipline: You are highly organized and believe in meticulous CRM hygiene. Direct experience with Salesforce, Copper, or a similar CRM is essential.
• Product-Savvy: You are a tech-fluent evangelist who can quickly master a software platform and confidently demo its specific features and value propositions.
• Live music Industry / digital marketing expert: You have a clear understanding of the live music ecosystem, artist management and artist marketing, digital marketing tech stacks, and touring strategies.
• Data-Driven: You can interpret campaign results and analytics, using data to tell a compelling story and prove value (ROI) to partners.
• Dynamic Communicator: You have exceptional presentation and relationship-building skills. You can confidently pitch value to everyone from a day-to-day manager to a label executive.
• Passionate: You have a genuine passion for live music and empowering artists with technology.

Bonus Points

• Existing "rolodex" of relationships with artist management companies, labels, or agencies.
• Experience with ad tech or digital music marketing platforms.
• Bi/Tri/lingual (English/Spanish/French).
  

What We Offer

• Competitive salary based on experience
• Medical, Dental, & Vision Coverage, Life & Disability Insurance
• Generous paid time off, including sick days and standard company holidays
• Summer Friday hours
• Retirement plan
• Stipends for concert tickets and music streaming services
• Friendly, rockstar coworkers
• Work/Life balance with hybrid work
• Casual dress code
• Work with a recognizable product/brand that music fans love

Compensation

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Bandsintown is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees.