Account Manager - APAC

We are looking for a passionate and enthusiastic Account Manager to join our APAC SMB division called "ezyCollect by Sidetrade" Sales team and focus on our SMB customers. As an Account Manager, you will own the commercial growth of existing clients globally. 

About Sidetrade:

Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.

We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.

We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us. 

Curious about Sidetrade? Catch the Sidetrade Inside Out podcast. 

Requirements

What you’ll be doing: 

• Own and manage a portfolio of existing ezyCollect customers globally.
• Proactively identify upsell and cross-sell opportunities across products, modules, usage and regions.
• Run a full consultative upsell cycle: discovery, solutioning, commercials, negotiation and close.
• Manage pricing discussions, contract variations and renewals in collaboration with the CRO.
• Build strong relationships with key stakeholders (CFOs, Financial Controllers, AR leaders, Operations).
• Position ezyCollect as a strategic advisor, clearly articulating ROI and business impact.
• Support clients through change as their business scales or evolve.
• Partner closely with the Customer Success team to identify the right opportunities with the right clients.
• Work with GTM & Marketing to run targeted campaigns that generate CSQLs. This may include self-run webinars, promotions, client events and account-based initiatives.
• Act as the voice of the customer, providing structured feedback to Product and Engineering.
• Maintain accurate notes, opportunities, forecasts and activity in the CRM.
• Ensure all commercial and administrative tasks are completed to a high standard.

What you’ll bring: 

• 2+ years in an Account Manager, Account Executive (expansion-focused), or similar consultative sales role.
• Experience working with existing customers, managing renewals, upsells or expansions with proven experience of hitting consistent targets/quote.
• Background in SaaS, Fintech, Payments, ERP or Accounting-related technology.
• Strong commercial acumen with confidence managing pricing and negotiations.
• Experience using CRM tools (HubSpot or similar) and modern sales productivity tools.
• Ability to work across multiple internal teams and stakeholders.

Benefits

• Hybrid work model – a flexible mix of in-office and remote days.
• Great culture – active Social Club organizing regular team events and activities.
• Health & wellness – medical coverage, life insurance, and other wellness programs. 
• Time off – competitive paid holidays plus public holidays.

Because when you thrive, we all succeed! 

We’re committed to providing a welcoming and inclusive experience for every candidate.

If you need any accommodation during the hiring process, just let us know. 

Agencies 

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.