Account Manager and Business Development Executive

AI overview

You will support account management while contributing to new business growth and developing long-term relationships with clients in a collaborative environment.

Account Manager & Business Development Executive

Location: Bournemouth (Office-based with client visits)

We are working with a well-established, growth-focused business that operates at the heart of its sector, delivering tailored solutions and long-term value to its customers. Known internally for its collaborative culture and externally for its customer-first approach, the business is entering an exciting phase of expansion and is now looking to strengthen its commercial team.

This is an excellent opportunity for a commercially driven Account Manager / Business Development Executive who enjoys building relationships, winning new business, and growing existing accounts. The role will suit someone who is motivated, organised, and hungry to develop their career within a business that values initiative and performance.

Please note: this role will naturally evolve as both you and the business grow.

Key Responsibilities

You will play a pivotal role in supporting account management activity while actively contributing to new business growth.

Responsibilities will include:

  • Proactively generating new customer appointments through telesales and outreach
  • Identifying and developing new business opportunities within your sector
  • Building and nurturing long-term customer relationships
  • Managing and growing key accounts, identifying upsell and cross-sell opportunities
  • Preparing, issuing, and following up quotes and proposals
  • Handling inbound sales enquiries and qualifying new leads
  • Managing your personal sales pipeline using HubSpot
  • Accurately recording all sales activity and customer interactions
  • Reviewing customer spend monthly and quarterly against revenue targets
  • Processing orders and ensuring clear handovers to sales administration and operations
  • Supporting tender responses in collaboration with business development and sales admin teams

Requirements

To be successful in this role, you’ll bring a strong customer-focused mindset and a proactive approach to business development. You should be comfortable working in a sales environment where performance is measured through KPIs and pipeline activity.

Key requirements include:

  • A genuine appetite for developing new and existing business
  • Confidence communicating with customers by phone and face-to-face
  • Ability to hold informed, solution-led conversations around products and services
  • A persistent and resilient approach to generating appointments and following up opportunities
  • Strong organisation skills to ensure smooth handovers to operations
  • A creative mindset when responding to customer challenges
  • Flexibility to support operational or non-standard requirements for key accounts
  • Alignment with strong company values and a team-oriented culture

Benefits

Package & Benefits

  • Competitive base salary (dependent on experience)
  • Performance-related bonus / commission structure
  • Clear progression and development opportunities
  • Supportive, collaborative team environment
  • Office-based role in Bournemouth with client site visits as required
  • Ongoing training and exposure to a broad range of products and services

If you’re looking for a commercial role where relationships matter, effort is recognised, and growth is genuinely encouraged, this confidential opportunity could be an excellent next step.

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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