Account Manager, AI Live-Commerce/AnyLive (Kota Damansara)

Petaling Jaya , Malaysia

AI overview

Manage high-impact livestream campaigns by optimizing performance metrics and enhancing client partnerships with a focus on innovative AI technologies.

AnyLive, Account Manager (AI Live-Commerce)

 

Join the AI-Commerce Revolution with AnyMind

In this pivotal role within our fast-growing AnyLive division, you will serve as the primary strategic liaison between our clients and our internal execution teams. You will be at the forefront of the AI-driven livestreaming evolution, tasked with ensuring seamless campaign delivery that drives real business results. This is more than just account management; it is an opportunity to master the intersection of technology and commerce. You will not only manage expectations and timelines but also dive deep into data to optimize Gross Merchandise Value (GMV) and engagement metrics. By bridging the gap between client goals and our cutting-edge AI execution, you will play a critical role in shaping the future of digital commerce while identifying opportunities to grow our partnerships.

What You'll Do

  • Serve as the primary client contact, managing daily communications, status calls, and expectations.
  • Translate client briefs into clear execution plans and coordinate seamless delivery with internal teams.
  • Manage project timelines and deliverables, identifying risks and escalating blockers to leadership.
  • Review pre-live scripts, visuals, and promo bundles to ensure accuracy and brand compliance.
  • Monitor campaign performance (GMV, conversion) and optimize strategies for maximum impact.
  • Produce data-driven weekly and monthly reports to track KPIs and guide future improvements.
  • Lead post-live debriefs to capture lessons learned and implement best practices.
  • Identify opportunities for account growth, including upselling solutions and supporting new pitches.

Who You Are

  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1-2 years of experience in account or project management within digital media or e-commerce.
  • Hands-on experience managing livestream accounts on platforms like Shopee Live or TikTok Live.
  • Strong understanding of key performance metrics, including GMV, CTR, and conversion rates.
  • Proven ability to manage internal and external stakeholders and resolve conflicts effectively.
  • Highly organized with the capacity to juggle multiple projects and deadlines simultaneously.
  • Analytical mindset with advanced Excel/Google Sheets skills.
  • Strong written and verbal communication in English

Nice To Have

  • Proficiency in an additional Asian language (e.g., Japanese, Korean, Bahasa Indonesia, or Mandarin).

Why You’ll Love It

  • Competitive Salary Package
  • Performance Review (2 times per year)
  • Performance Bonus (1 time per year)
  • Annual MVP Awards & Recognition
  • Young, Energetic & Supportive Culture
  • Annual Leave and Special Leave Benefits
  • Comprehensive Health & Wellness Benefits (Medical, Dental, Optical, Wellness Claims)
  • Career Growth Opportunities – develop client-facing and strategic skills in a fast-growing business
  • Exposure to a Professional, International & Dynamic Environment
  • Great Opportunity to Explore Emerging Trends in the Digital Market

Perks & Benefits Extracted with AI

  • Health Insurance: Comprehensive health & wellness benefits (Medical, Dental, Optical, Wellness Claims)
  • Explore digital market trends: Great opportunity to explore emerging trends in the digital market
  • Paid Time Off: Annual leave and special leave benefits

AnyMind Group is a BPaaS company for marketing, e-commerce and digital transformation that provides both point-based solutions and a comprehensive, inter-connected suite of products to drive next-generation commerce. The company offers tools to businesses, publishers and influencers - from cloud manufacturing and e-commerce enablement, to marketing, logistics, media monetization and creator monetization.   We're on a mission to make every business borderless by removing borders between businesses and customers, online and offline, and between industries, data silos, geographical boundaries and more. AnyMind Group was founded in Singapore in April 2016, and has since expanded into 15 markets and 24 offices including Thailand, Indonesia, Vietnam, Cambodia, Malaysia, the Philippines, Hong Kong, Taiwan, Mainland China, Japan, India, the United Arab Emirates, South Korea and Saudi Arabia.

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