The Role
We are seeking a highly motivated and business-savvy Account Manager to join our growth team. In this role, you will sit at the intersection of client relationships and ecosystem partnerships. You will be responsible for nurturing key client accounts, identifying expansion opportunities, and deepening our strategic alliances with top-tier partners like AWS.
This is a front-line business development and relationship management position. You will act as a trusted advisor to our clients and a primary liaison to our partners, ensuring that 10Pearls is the first call they make when new opportunities arise.
Key Responsibilities
Client Relationship Management:
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Serve as a day-to-day point of contact for a portfolio of strategic clients, ensuring high levels of satisfaction and engagement.
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Develop a deep understanding of clients' business to identify opportunities where 10Pearls can deliver value.
- Proactively manage account health, track engagement metrics, and mitigate risks before they become issues.
- Identify and cultivate relationships with key stakeholders to expand our footprint within existing accounts.
Strategic Partnership Development:
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Manage and grow relationships with key technology partners (e.g., AWS, Salesforce, Microsoft) to drive co-selling motions and joint go-to-market initiatives.
- Work with partners to navigate their internal programs, incentives, and compliance requirements to maximize collaboration benefits.
On-Site Engagement & Business Development:
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Conduct regular on-site visits with both clients and partners to build rapport, lead business reviews, and present 10Pearls' capabilities.
- Collaborate with technical delivery teams to translate complex project successes into compelling case studies and new business proposals.
- Track industry trends and competitive intelligence to inform account strategies and partnership opportunities.
Qualifications
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Experience: 2-3 years of professional experience in a client-facing role, preferably within a technology consulting firm, a digital agency, or a fast-paced tech environment.
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Business Acumen: Strong understanding of how technology services are scoped, sold, and delivered. Ability to have high-level conversations about digital transformation, product development, and cloud adoption.
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Relationship Builder: Proven ability to connect with senior-level stakeholders and build trust quickly. You are a natural "people person" who enjoys nurturing professional networks.
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Strategic Thinker: You can look beyond a single transaction to see the long-term potential of a client or partner relationship.
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Communication: Excellent written and verbal communication skills, with the ability to create polished presentations and lead engaging meetings.
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Travel: Willingness and ability to travel locally and nationally for on-site client and partner meetings as needed.
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Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
About 10Pearls:
10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.
We offer a competitive compensation package, including the below benefits for full-time employees:
- Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
- Employer-funded health reimbursement account (HRA) for the high deductible health plan option
- Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
- Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
- Employer-paid short term, long term, life, and AD&D insurance
- Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
- Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.
