Account Management Team Leader
£45,000 – £60,000 + Bonus + GBS
Full-time | Office-based (Hybrid available after onboarding)
Hours: 7:30am – 4:30pm
A long-established, third-generation manufacturing business is entering a major growth cycle and is looking for a high-impact Account Management Team Leader to elevate performance, drive sales tempo, and unlock further growth across a high-value contractor base. Reporting directly to the Head of Sales, this role will be instrumental in supporting the journey of growth.
The Opportunity
You’ll take ownership of a fast-paced account management function, leading two experienced Account Managers while also managing your own portfolio of contractor accounts. You’ll set the daily rhythm on the sales floor — balancing personal delivery with driving team performance — ensuring consistent conversion, proactive follow-up, and structured pipeline management.
Our contractor base is varied — some buy monthly, others once or twice a year — and your leadership will provide the structure and commercial drive to maximise repeat revenue and unlock new growth opportunities.
Key Responsibilities
• Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion.
• Maintain high call rates personally and across the team — setting pace and expectation.
• Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes.
• Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management.
• Run and own the performance dashboard — tracking KPIs, enquiry levels, targets, and follow-through.
• Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring.
• Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities.
• Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement.
About You
You bring a sales-first mindset and naturally step into a leadership rhythm. You’re energised by activity, thrive in a performance-led environment, and know how to turn warm contractor relationships into repeat revenue.
We’re looking for someone who is:
• High energy, proactive, and confident setting the pace for the team
• Comfortable maintaining high call volumes and driving disciplined follow-up
• A proven closer with strong conversion outcomes
• Commercially sharp with strong instinct for buying behaviours
• Structured, organised, and committed to keeping the pipeline tight
• Strong at holding people accountable and driving consistent performance
• Resilient, competitive, and growth-focused
• Humble, hungry, smart — and motivated by scaling something meaningful
What’s on Offer
• £45,000–£60,000 base salary + bonus + GBS
• A warm, established contractor base with strong recurring potential
• Hybrid working available after onboarding
• Opportunity to play a pivotal role in a scaling commercial operation
Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]
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