Account Management Specialist

About Us:

Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company.

Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries.

Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion.

This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. 

Objective

The Account Management Specialist plays a pivotal role in managing and supporting key aspects of account management within the Sales Operations team. This role focuses on efficient Consignment Management, including the Provisional Stock Program (Flash) and Personal Inventory Locations (PI). The Specialist also acts as the primary point of contact for sales representatives in addressing customer issues, and providing in depth analysis and reporting support. 

Main Responsibilities

• Align inventory needs and execute Permanent Consignment Contracts
• Oversee consignment inventory, including the Provisional Stock Program (Flash) and Personal Inventory Locations (PI)
  
• Confirm all required Permanent Consignment stock is counted on a quarterly basis
• Support stakeholders, customers, or Field Sales Reps with customer related data and reporting.
• Provide Sales Support for issue troubleshooting & resolution and ad-hoc reporting needs.

Requirements:

• Bachelor's degree (Engineering, Business Administration, Project Management and related)
• MS Office tools (Outlook, Excel, Word).
• Experience or Proficiency in Salesforce and SAP (Desirable)
• Reporting, analysis & problem solving. Inventory Management.
• 3+ years of experience in data analytics, reporting, and other similar functions

Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions.
 
At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.