Account Lead (Japan)

THE ROLE

The 1000heads APAC team are looking for a confident, highly organised bilingual (Japanese/English) coordinator to support a key project in Japan. This role is ideal for someone with strong marketing fundamentals and sharp business awareness who enjoys bringing structure to fast-moving work, keeping stakeholders aligned, and making workshops and deliverables run smoothly.

You will be responsible for hosting and supporting workshops, coordinating schedules, and partnering closely with the 1000heads team to manage design requests and day-to-day project logistics. You’ll help ensure briefs are clear, timelines are realistic, and outputs are delivered to a high standard while navigating Japanese and English communication with confidence and cultural fluency.

Experience in the technology sector (or with B2B / complex organisations) is a bonus.

You’ll work closely with cross-functional specialists across Creative, Design, Strategy, and Insights to deliver social-first and marketing work that’s operationally tight and client-ready.

This will be an initial one month fixed term contract with a possibility of extending dependent on project and business needs. Freelancers are also welcome to apply for this position.

CORE RESPONSIBILITIES

Workshops & facilitation

• Plan, schedule and host (or co-host) workshops in Japanese and English (virtual and/or in-person)
• Prepare agendas, pre-reads and workshop materials; ensure the right people are in the room
• Capture notes, decisions and actions; translate/interpret key points where required
• Produce clear post-workshop summaries, action logs, and next-step plans
  

Project coordination & scheduling

• Own timelines, run-of-show, and stakeholder scheduling across multiple time zones
• Maintain project trackers, action logs and status updates; escalate risks early
• Coordinate approvals and ensure final deliverables are distributed cleanly and on time
  

Design request & workflow management

• Act as the central point of coordination for design requests (briefing, prioritisation, scheduling)
• Triage incoming requests, align expectations, and manage deadlines with internal teams
• Coordinate feedback loops to avoid churn and keep delivery efficient
  

Stakeholder management & client experience

• Communicate confidently and professionally with stakeholders in both languages
• Ensure stakeholders feel informed: proactive updates, clear next steps, no surprises
  

Marketing support (as needed)

• Support basic marketing planning and coordination activities (campaign calendars, content needs, workshop outputs into action)
• Help translate workshop outcomes into practical deliverables (briefs, messaging notes, content requirements)

Requirements

• Fluent Japanese and English (written and spoken) with strong business communication skills

• Strong marketing grasp (campaign basics, messaging, audience thinking, content workflow)
• Confident facilitator: comfortable guiding groups, and keeping sessions moving
• Excellent organisation and attention to detail; calm under pressure and deadline-driven
• Strong business awareness: understands priorities, constraints, and how to manage trade-offs
• Comfortable coordinating multiple stakeholders and navigating ambiguity
• Experience working with agency teams and/or cross-functional creative/design workflows
• Proficiency with common coordination tools 
• Bonus: experience in technology, B2B, or complex enterprise environments
• Bonus: experience working with Japanese organisations or Japan-based projects

Benefits

ABOUT 1000HEADS

1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including Google, Amazon, United Nations, Cisco, EnergyAustralia, Live Nation and more.

We have offices around the world in London, Berlin, New York, LA, Miami, Tokyo, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com.