Connecting humankind to its best healthlife is not just our mission at Spectrum; it’s what drives us to “Be Thinkful.” A term we use to encourage innovation, spark creative solutions to our client’s greatest challenges and your invitation to passionately share your unique perspective and ideas. As the only full-service, fully-integrated, science-focused firm that unites global marketing, communications, and media under a single P&L, we specialize in going beyond the science quo to deliver best-in-class work for our clients.
We are looking for a motivated and detail-oriented Account Executive to join our Client Services team. The ideal candidate will have experience in patient engagement, product communications and account management, with a strong ability to collaborate with team members and drive projects to completion. This person will have exceptional organization and communication skills, be a resourceful and effective problem solver, maintain a high level of attention to detail while managing multiple projects and have a general understanding of the biotech and pharmaceutical landscape. A willingness to learn and collaborate within a team environment, as well as the ability to thrive independently and exercise effective critical thinking skills, are key factors in this role.
Job Responsibilities
- Manage communications and logistics coordination with client teams and patient ambassadors for attendance at in-person or virtual meetings
- Support development of materials and communications for patient engagement and product communications. Review materials for consistency, accuracy, and proper use of grammar
- Prepare, submit, and monitor materials following the client’s medical/legal/regulatory review process using Veeva
- Actively listen and take notes during internal and external calls, develop agenda/call recaps with next steps, and contribute as assigned during calls
- Coordinate with interwoven and project management teams to manage and adhere to deadlines and project timelines
- Take direction from team members, follow through, and make corrections to stay on track, adhering to project timelines
- Proactively identify, anticipate, and address client and team action items and next steps to ensure client needs are met in a timely manner
- Adhere to Spectrum’s guidelines in recording and submitting time, expenses, and POs utilizing proper job codes
Desired Skills and Qualifications
- Obtained a Bachelor’s Degree in communications, English or similar major
- Has at least 1-2 years agency experience, interest in healthcare and science communications/public relations
- Experience supporting biotech and/or pharma clients preferred
- Advanced knowledge of Microsoft Office (Outlook, PowerPoint, Word, Excel, Teams)
- Knowledge of Veeva and medical/legal/regulatory review processes, including annotating and referencing
- Ability to manage multiple projects simultaneously and demonstrates adaptability to new information and shifting priorities
- Strong active listening ability, organizational skills and attention to detail.
- Professional demeanor and presentation
- Excellent verbal and written communication skills
- Ability to excel in a team environment as well as work independently
The anticipated pay rate for this position will be $28.84-$33.65/hour. This position is eligible for overtime pay. Pay rate is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time.
We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.
- All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.
- No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
- Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
- 13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
- Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
- Bring your friends to work at Spectrum and earn a generous referral bonus.
- Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
- Thorough onboarding including accessible conversations with leadership.
- 401k with company match and 1:1 Financial Coaching and Education.
- Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.
Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation to participate in the job application or interview process, contact [email protected]
