Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities.
Essential Key Responsibilities
Cultivate and nurture relationships with clients whose annual revenue ranges from $0 to $499,999
Maximize each opportunity that is identified from their assigned campaigns while meeting their required daily Outbound metrics
Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product and solutions in the Plan Tier and lead pass when opportunity arises
Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with their goals and objectives
Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting. Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives
Have a strong and vast knowledge of all products that could be offered in the Plan tier
Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to customers. (Product training, coaching, timecard, and self-assessment, etc.)
Additional duties as assigned.
Education and Experience
High School Degree or equivalent required
Associate's Degree: Preferred
Bachelor's Degree: Preferred
Years of Relevant Experience: 2 to 4 years
Essential Skills and/or Certifications
Ability to work in a fast paced, team environment, while building strong relationships with TMs, leaders and business partners
Understanding of high impact coaching tactics and strong, demonstrated background in coaching others for success
An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy
Possess an aptitude for quickly grasping selling techniques and product knowledge
Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment
Experience in selling an intangible product and/or inside sales experience is strongly preferred
Computer knowledge with good communication, organizational and time management skills
Strong listening, written and verbal communication skills
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
Key Stakeholders
External Clients, SMB Account Managers, Customer Service, Sales Operations, Sales Compliance, Marketing, Training and Enablement and Account Executive
Physical Requirements
Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Regular attendance in the office
Required to be in office Monday – Friday
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
All Dun & Bradstreet job postings can be found at
https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.
