Account Executive

As a leading provider of AI-powered extended managed detection and response (MXDR) services, Ontinue is on a mission to be the most trusted, 24/7, always-on security partner that empowers customers to embrace the future by using AI to operate more strategically, at scale, and with less risk. We believe that the combination of AI and human expertise is essential for delivering effective managed security that is tailored to a customer’s unique environment, operational constraints, and risks. 
  
Our MXDR service combines powerful proprietary AI with a one-of-a-kind collaboration model to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats. Our unrivaled Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own. The result is highly localized managed protection that empowers security teams to be faster, smarter, and more cost efficient than ever before.  
  
Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue. 

As an Account Executive, you will play a crucial role in managing the order-to-cash process within our organization. Your primary responsibilities will include overseeing the sales order cycle, ensuring accuracy in contracts, pricing, and discounts, and facilitating smooth invoicing and payment collection. The ideal candidate will have a keen attention to detail, excellent organizational skills, and the ability to collaborate with various teams to ensure a seamless end-to-end process. 
 
Responsibilities:
 
Sales Force Management: 
• Check and approve deals in Sales Force to ensure accuracy and completeness. 
• Verify contracts for compliance and accuracy in alignment with company policies. 
• Thoroughly review pricing and discounts to ensure consistency and adherence to guidelines. 

Dynamics 365 Operations:
• Handle invoicing processes efficiently, ensuring timely and accurate billing to customers.

• Create subscription orders in Dynamics 365, maintaining accurate and up to-date records. 

Payment Processing: 
• Monitor and manage the order-to-cash cycle, from invoicing to payment collection. 
• Send payment reminders to customers in a professional and timely manner. 
• Coordinate with internal teams and customers to resolve any payment discrepancies. 

Incoming Payments: 
• Book incoming payments accurately and reconcile with invoiced amounts. 
• Collaborate with the finance team to ensure proper recording of transactions and maintain financial accuracy. 

Customer Relationship Management: 
• Build and maintain positive relationships with customers, addressing any concerns related to the order-to cash process. 
• Collaborate with the sales team to understand customer requirements and expectations. 

Reporting and Analysis: 
• Generate reports on the order-to-cash process, providing insights into key performance indicators. 
• Identify areas for improvement and contribute to the development of streamlined processes. 

Compliance: 
• Ensure compliance with company policies, industry regulations, and legal requirements throughout the order-to-cash process. 

Qualifications: 
• Bachelor’s degree in business, Finance, or a related field. 

• Proven experience in a similar role, demonstrating proficiency in order-to-cash processes. 
• Strong knowledge of Sales Force and Dynamics 365. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with a focus on accuracy. 
• Ability to work collaboratively in a fast-paced environment.