Account Executive - North

AI overview

Expand our customer base by driving new logo acquisition, managing the full sales cycle, and collaborating with internal teams to provide tailored solutions.

 

Do you thrive on hunting for new opportunities, connecting with customers, and building real value through consultative selling? Are you humble, driven, and team-oriented — yet competitive enough to chase and close new business with confidence?

If this sounds like you, we want you on our growing sales team at Service Express.

We provide industry-leading third-party maintenance (TPM) solutions that help companies lower IT costs, reduce risk, and increase control of their data center infrastructure. As an Account Executive, you’ll play a key role in expanding our footprint with small to mid-sized corporate customers, helping them solve real business challenges.

 

What You Will Do:

  • Drive new logo acquisition by identifying, contacting, and engaging prospective customers within your assigned territory.
  • Manage the full sales cycle: prospecting, discovery, proposal, virtual presentations, and deal closure.
  • Educate customers on our service offerings and the value of third-party maintenance solutions.
  • Generate pipeline through outbound outreach, social media engagement, networking, and cold calling.
  • Collaborate with internal teams — from technical experts to leadership — to ensure seamless and strategic customer experience.
  • Maintain detailed CRM activity, forecast pipeline accurately, and report on results regularly
  • Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events.

What We Are Looking For From You:

  • A hunter with a track record of success in prospecting and closing new business.
  • 2+ years of experience in a customer-facing sales role, ideally in a B2B or IT environment.
  • Experience managing the full sales lifecycle (prospecting through close) is preferred.
  • Familiarity with CRM tools (e.g., Salesforce) and Microsoft Office.
  • Confident in a consultative sales approach, especially with longer or more complex sales cycles.
  • Competitive but collaborative, thriving in a team culture that shares wins and knowledge.

What You Can Expect From Us:

We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:

  • Base salary range of $75k-85K + commissions depending on experience
  • Dedicated SDR support to help set meetings and build your pipeline
  • Full technical support team to assist with customer questions and discovery
  • Modern tech stack to help you target and close effectively
  • Cross-functional collaboration between sales, technical, and leadership teams
  • Day-one benefits: Medical, dental, vision, and multiple health plans
  • Parental leave for birthing and non-birthing parents
  • Workplace flexibility 
  • Fitness reimbursement & wellness support
  • Competitive salary, 401(k) match, and performance incentives

 

 

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Workplace flexibility
  • Health Insurance: Day-one benefits: Medical, dental, vision, and multiple health plans
  • 401(k) match & performance incentives: Competitive salary, 401(k) match, and performance incentives
  • Paid Parental Leave: Parental leave for birthing and non-birthing parents
  • Wellness Stipend: Fitness reimbursement & wellness support

Service Express is a Grand Rapids, MI based data center maintenance company providing IT services throughout the U.S. We are PEOPLE-POWERED and everything we do begins with our ability to work with our employees and customers to help them achieve their goals.  Our employee-focused culture has contributed significantly to our double-digit growth, since our start in 1993. We believe our people and our culture are our competitive advantage. Our mission is to “work with our employees to help them achieve their personal, professional and financial goals.” Our philosophy has always rested on the belief that when our employees achieve their goals, the company will flourish. 

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Salary
$75,000 – $85,000 per year
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