Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is hiring for an Account Executive.
You will be the primary business contact for clients, responsible for ensuring client satisfaction and supporting the day-to-day communication between clients and internal teams.
You’ll assist the Account Director/Account Manager in managing multiple projects simultaneously, prioritizing tasks effectively, and delivering excellent client service. This role requires strong communication, teamwork, project management, and organizational skills.
Client communication: Arrange meetings and liaise with clients to understand briefs, responding promptly to client requests with clear solutions.
Project management: Manage numerous ongoing projects, ensuring priority tasks are handled efficiently and deadlines are met.
Team collaboration: Coordinate closely with internal teams to ensure job requirements are clearly debriefed and all project stages run smoothly.
Quality assurance: Ensure all work submitted to clients meets quality standards and aligns with expectations.
Financial management: Create quotations, ensure timely billing, and maintain up-to-date financial records.
Stakeholder coordination: Work with multiple client contacts simultaneously, ensuring smooth communication across all parties involved.
At least 1 year of working experience in client management & project delivery or a similar advertising space.
Strong ability to multitask and maintain attention to detail, even under pressure.
First-class organizational and time management skills to prioritize and manage multiple projects simultaneously.
Excellent oral and written communication skills in both Mandarin and English.
Proactive in identifying and addressing project needs with full awareness of ongoing tasks and processes.
Ability to work effectively as part of a team while also taking ownership of your work.
Confident in building and maintaining client trust in your work.
Strong analytical skills—you enjoy working with data and making fact-based decisions.
Solution-oriented with a positive attitude, thriving under pressure and tight deadlines.
You are a self-starter (DOER) who gets things done and inspires your teams to do the same.
Hunter mentality—able to identify new business opportunities and enjoy pursuing them.
You have a mover-and-shaker mindset and are always looking for quick wins.
Mentor-like qualities, with interns/colleagues and clients naturally seeking your advice.
Autonomous with an entrepreneurial spirit, taking full ownership of your tasks and responsibilities.
Proficiency in additional Southeast Asian languages is an advantage.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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