Applause
Applause

Account Executive, Enterprise

TLDR

In this role, you will engage with enterprise clients in home services, managing a portfolio while driving new customer acquisition and crafting tailored solutions to meet their needs.

The Enterprise AE will sell our software to Enterprise businesses within the home service space. They will source new customers through outbound efforts and through attending industry trade shows, and they will work on upselling existing clients. They will alleviate this responsibility from the VP of Sales, allowing them to focus on strategic initiatives within the sales organization.

Responsibilities:

  • Account Management: Own and manage a portfolio of high-value accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success.
  • Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net-new customers.
  • Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to develop targeted strategies for engaging large pest control, lawn care, and HVAC companies, especially those with private equity backing or franchised operations.
  • Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with key decision-makers.
  • Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention.
  • Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools.
  • Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction.

Requirements

    • Experience: 5+ years of enterprise sales experience, with a track record of closing deals with high-value accounts in home services. 
    • Industry Knowledge: Deep understanding of operational challenges within technician-heavy sectors (over 250 techs), including franchise dynamics, private equity influence, and the unique business needs of large-scale service organizations.
    • Sales Acumen: Demonstrated ability to manage complex sales cycles, negotiate contracts, and close six- and seven-figure deals.
    • Communication Skills: Exceptional verbal and written communication skills with the ability to articulate value propositions and build trust with senior decision-makers.
    • Adaptability: Ability to thrive in a fast-paced, high-growth startup environment, with a willingness to take ownership and adapt to evolving strategies.
    • Education: Bachelor’s degree in Business, Marketing, or related field (preferred but not required)
    • Technology: Experience with the following sales tools: Hubspot, Apollo, LinkedIn, Etc (preferred but not required)

Preferred Qualifications: 

    • Startup or high-growth company experience 
    • History of exceeding quota in a prospecting-focused role

Benefits

Benefits:  100% remote w/ no office mandate | Unlimited PTO | 22 official company holidays | Health care | Life insurance | Stock options | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career by being early in a fast-growing tech startup

Benefits

Health Insurance

Health care

Career Growth in Startup

Ability to grow your career by being early in a fast-growing tech startup

Paid Time Off

Unlimited PTO

Remote-Friendly

100% remote w/ no office mandate

Applause builds a SaaS platform designed to enhance team performance for businesses. Our focus is on providing companies with the tools they need to drive customer loyalty and achieve sustained growth.

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