Account Executive
TLDR
Manage the entire sales and customer lifecycle, shaping sales processes and ensuring customer success while driving revenue growth and satisfaction.
About the role
As an Account Executive at Clarify, you will manage the entire sales and customer lifecycle — from identifying prospects and closing deals to onboarding, retaining, and expanding customers. You will work closely with our Head of GTM to shape our sales playbook, define key processes, and ensure customers succeed with Clarify.
What you’ll do
Identify, qualify, and engage prospective customers, running demos and closing deals
Handle renewals, expansions, and upsells across your book of business
Surface customer feedback to product and engineering to influence our roadmap
Develop and refine sales and success processes, helping us scale efficiently
Experiment with different GTM strategies, leveraging both outbound and inbound efforts
Define and track key metrics such as revenue growth, retention, and customer satisfaction
Your background
2+ years of experience in SaaS sales or account management
Skilled at discovery, running product demos, and value selling
Comfortable discussing both technical solutions and business outcomes with customers
A self-starter who thrives in a fast-moving, high-ownership environment
Strong communicator and relationship builder with a customer-first mindset
Passionate about AI, automation, and improving sales/customer workflows
Bonus: Familiarity with CRM tools, AI products, or sales automation software
Bonus: Early-stage startup experience
Clarify develops AI-native CRM solutions that enhance data management and streamline user interactions through LLM-powered features. Our focus on scalable infrastructure allows sales teams to leverage innovative technology, transforming how they connect with customers.