Account Director

We’re Raindrop, a creative agency built for brands that want to stand out and create marketing that people love. We’re scrappy, sharp, and slightly obsessive (peep our prop closet). From breakout DTC legends like Dr. Squatch to household names like Native, we help brands grow, scale, and create IMPACT (boom pow).

Our team punches above its weight because we hire people who care. About the craft, about our clients, about each other, and about making things we’re proud of.

As an Account Director, you are the strategic heartbeat of client relationships. You lead with empathy, clarity, and conviction.  Balancing business growth with creative excellence. You’ll oversee several key accounts and team members, guiding them through campaigns, launches, and ongoing strategic initiatives.

You’ll work cross-functionally with Creative, Strategy, Project Management, and Production to ensure the agency delivers work that inspires, performs, and deepens client trust.

The Work

• Own client relationships at a senior level, serving as the primary strategic partner and trusted advisor.
• Lead account strategy and growth, identifying new opportunities to expand partnerships and drive measurable business results.
• Collaborate with creative and strategy teams to ensure all work aligns with client goals and the agency’s creative standards.
• Oversee the health and profitability of your accounts, managing budgets, forecasts, and scopes of work.
• Mentor and manage account teams, providing coaching, structure, and clear direction to Account Managers.
• Anticipate client needs before they’re voiced, proactively offering solutions, ideas, and support.

Represent Raindrop’s values in every interaction, modeling collaboration, humility, and excellence.

Requirements

• 8–12 years of experience in client service, preferably within a creative or advertising agency.
• Proven ability to lead integrated campaigns across digital, social, and traditional media.
• Strong understanding of marketing strategy, brand development, and creative processes.
• Excellent communicator,  able to translate complex ideas into clear, persuasive narratives.
• Deep experience in managing scopes, budgets, and profitability.
• A track record of growing accounts and fostering long-term client relationships.
• People first mentality and experience managing a team.

Benefits

• $110,000 - $120,000 DOE 
• Medical, Dental & Vision Insurance -  generous employer contribution
• 401(k) plan to invest in your future
• New Hire stipend to support flexible working arrangements
• Internal professional development and mentoring opportunities  
• 15 vacation days in your first year, with additional days earned as your tenure grows
• 10 paid company holidays plus 2 flexible holidays of your choice
• Holiday Leave
• Parental Leave Benefits to support you and your family

Commitment to Diversity  

Raindrop is an equal opportunity employer committed to intentionally building a diverse team that values the varied backgrounds, experiences, perspectives, and skills of all human beings. The best work and team culture is accomplished through inclusivity, dedication to equity, and celebrating individuals showing up as their authentic selves. 

If you need assistance or accommodation in the application process due to a disability, please contact [email protected] or at ‪(619) 732-6678‬ and they are happy to assist.