At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.  

Responsibilities: 

Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings 
Ability to have meaningful conversations & sell to CXO level.
Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 
Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 
Shifts communication style and content to fit the needs of different stakeholders 
Leads with Solutions, not products, when making recommendations aligned to Customer objectives 
Sells with Integrity 
Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 
Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  
Uses data and insights to support investment recommendations or overcome customer objections  
Proactively mitigates churn risk by adopting a smart, customer-centric approach 
Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 
Drives Customer growth by proactively identifying opportunities to deliver greater customer value 
Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  
Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 
Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success.
Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Basic Qualifications: 

5+ years of relevant applicable sales experience

Preferred Qualifications: 

Experience with HR software 
Experience with SaaS opportunities and Salesforce.com platform 
Experience selling IT solutions 
Knowledge of software contract terms and conditions with the ability to create fair transactions 
Strong negotiation and accurate forecasting skills 
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 
Excellent communication, negotiation and forecasting skills 
Demonstrated ability to find and manage high-level business in an evangelistic sales environment 
Ability to gather and use data to inform decision making and persuade others 
Ability to assess business opportunities and read prospective buyers 
Ability to orchestrate the closure of business with an accurate understanding of prospect needs 
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

Communication
Negotiation
Forecasting
Collaboration

India Disability Policy

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates 

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.