Account Director

AI overview

Lead strategic account management and foster client relationships in a digital-focused agency environment, supporting business initiatives and team development.

Imagine a workplace where your expertise is valued, your ideas spark change, and creativity fuels innovation. Fingerpaint Group is a vibrant blend of individuals, a full spectrum of life science solutions, and a culture that thrives on originality and a shared commitment to pushing the boundaries of what’s possible. Never Paint by Number isn't just our motto—it's how we work—collaboratively and creatively. If you're ready to bring your passion to a team that sees beyond limitations, we want to hear from you.

Objectives of This Role:

The Account Director role will be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. We’ll require you to work with other agency account leaders to facilitate optimal client service and a quality experience. You will be responsible for staff development and financial management, which includes proactive opportunities, and lean into industry trends and leverage lateral learning.


Duties and Responsibilities:

  • You have the ability to think strategically, creatively, and collaboratively
  • Excellent understanding of the digital marketplace and ad formats
  • Ability to effectively lead and collaborate with multiple team members 
  • You will partner with clients, internal partners, and vendors to build brands 
  • Deliver strategic client presentations, recommendations, and annual brand plans
  • Take ownership of the financial health of accounts
  • Support new business initiatives and pitches
  • Develop new ideas that align with customer and brand goals
  • Communicate broad understanding of client’s industry, business, customers, and needs to inform strategic and tactical planning
  • Management and mentorship of junior team members
  • Identify and cultivate client opportunities
  • Maintain strong client relationships, ensuring overall satisfaction with the team and agency
  • Communicate strategy and tactical plans effectively across large multidisciplinary teams
  • Actively monitor the headlines for current brand and competitor news trends, and white space opportunity

Job Requirements:

  • 8 to 12 years of experience in a pharmaceutical or healthcare marketing agency 
  • Effective presentation, mentorship, and client-facing skills 
  • Solid understanding of Veeva systems and client requirements
  • Master of industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc)
  • Fluent in market research methodology and approaches
  • Understand brand fundamentals (positioning, messaging, creative concepts) and how they all work together
  • Possess deep knowledge of category and competitive set, as well as client pipeline
  • Understand FDA rules/regulations and life cycle of a brand
  • Understand competitors and advocacy groups for each account/brand
  • Bachelor’s degree or higher
  • Media, analytics, and measurement experience
  • Requires travel

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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