As a valued colleague on our team, you will collaborate in collecting, reviewing, monitoring, and analyzing business data to solve problems and/or make recommendations to improve business performance, as well as contribute to identifying opportunities for enhanced business efficiency and performance through data and technology.
THE IMPACT YOU WILL MAKEThe Access Management - Business Analysis - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Support team in determining business needs through understanding business unit operations.
- Gather data on business operations, human capital, and resources.
- Collaborate with team to determine areas for improved business performance.
- Contribute to identifying solutions to improve business performance.
- Compile business analysis results for customers.
THE EXPERIENCE YOU BRING TO THE TEAMRequired Experiences
Desired Experiences
- Bachelor degree or equivalent
Skills • Experience identifying and determining levels of risk to an organization's networks and systems using cybersecurity techniques and tools such as penetration testing, application security, and intel
• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
• The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process
• Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS
• The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
• Skilled in cloud technologies and cloud computing
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
• The group of skills related to Performance Measurement including evaluating programs, evaluating vendors, and defining and measuring KPIs
• Determining causes of operating errors and taking corrective action
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Experience gathering accurate information to explain concepts and answer critical questions
• The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.
• The group of skills related to Operational Excellence including improving and overseeing operations
• Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
• Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
• The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.
• Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity
• Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
• Skilled in supporting, controlling, monitoring, and management of large, complex, and sometimes geographically-dispersed IT infrastructure and applications in order to optimize IT service delivery
• Experience managing systems controls, developing recovery plans, diagnosing connectivity issues, and other network system management tasks
• The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
• The group of skills related to Programming including coding, debugging, and using relevant programming languages
• The group of skills related to Business Process Management including business process modeling, process design and implementation, etc.
• The group of skills related to Identity and Access Management including managing roles and entitlement and managing identity and access privileges
• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
• Skilled in discovering patterns in large data sets with the use of relevant software such as Oracle Data Mining or Informatica
• Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB
• Adept at managing project plans, resources, and people to ensure successful project completion
• Expertise in using statistical methods, including: developing and testing hypotheses, using experimental design, and running linear and logistic regressions
Tools • Experience using SharePoint
• Skilled in LDAP (Lightweight Directory Access Protocol)
• Experience using CyberArk
• Skilled in using virtualization software such as Microsoft Hyper-V, VMWare vSphere, or Citrix XenDesktop
• Skilled in ServiceNow to manage digital workflows
• Skilled in Excel
• Experience using scheduling software to book events
• Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
• Skilled in Tableau
• Skilled in SailPoint for identity management
• Skilled in Microsoft Teams
• Skilled in SQL
• Skilled in VPN software and encrypting data
• Experience managing Google Duo
• Skilled in Active Directory
• Experience using JIRA
All your information will be kept confidential according to EEO guidelines.
