· Ensure effective / efficient implementation of bank-wide policies with respect to branch operations
· Supervise the administration of the vault through effective treasury management
· Ensure proper documentation of all transactions and authorise transactions within approval limits
· Supervise activities of operations staff to ensure timely and efficient service delivery to customers
· Supervise counting of vault cash and verify agreement with cash register
· Ensure that the unit has adequate allocation of resources to enable it meet stated objectives
· Perform random batch checking of transactions by subordinates and query exceptional transactions
· Verify for correctness the net position of branch account with CENTRAL BANK statement
· Enforce compliance of transfer/swap of vault cash above branch holding limits
· Perform other duties as assigned by Head Operations
Requirements
§ Good knowledge and understanding of banking operations (domestic and international)
§ Excellent Administrative skills
§ Good Procurement & employee management skills
§ Excellent customer service capabilities
§ Good negotiation and conflict resolution skills
§ Good Oral & Written communication
§ Good documentation and process management skills
§ Initiative
§ Documentation skills
§ Entrepreneurship/ taking ownership
§ Analytical Skills/ Problem solving
§ Self-Management
§ Interpersonal Skill
§ General managerial/ administration
Qualification
First degree in any Business related discipline
Minimum of 7 years experience in a bank/ financial institution. Experience in banking operations will be an added advantage
