[27408] - Data Product Analyst

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. What you'll be doing Work with teams to understand their customer journeys and current state of data Partner with the PM and product leadership to define the goals and KPIs they’ll want to achieve with the power of the new data platform Map the new data requirements and events, inc the journey steps they belong to, their triggers, the outcome, etc.  Create data models that then derive the conclusions we will need in relation to the KPIs previously set Conducting funnel and drop-off analysis to identify friction points in the customer journey and areas for optimisation Advise on how to use data to optimise conversion rates, user engagement, and customer satisfaction across the platform in relation to the team you’re working with Translating data into clear, actionable insights that inform product roadmaps, design decisions, and feature prioritisation Building dashboards, reports, and visualisations to communicate trends and results to both technical and non-technical stakeholdersAct as a thought partner to Product leadership, proactively identifying opportunities to improve customer experience and drive commercial outcomes. Championing a data-informed culture, ensuring that every decision across Product is supported by evidence and measurable impact  We'd love to meet someone with:  Strong quantitative skills with a background in maths, statistics or a STEM-related subject Strong proficiency in SQL, Python (pandas, NumPy), DBT and data visualisation tools (e.g., Tableau, Power BI) to build scalable analytics solutions. Experienced in data modelling Experience designing and analysing experiments and A/B tests, with a solid grasp of statistical methodologies (e.g., regression, confidence intervals, hypothesis testing). A passion for customer-centric problem solving, with curiosity to uncover friction points and opportunities for innovation. Proven ability to define and monitor product success metrics, translating data into actionable insights that shape product strategy and roadmap decisions. Familiarity with eCommerce platforms, experimentation tools (e.g., Optimizely), and user journey analytics (e.g. Adobe, Mixpanel, Amplitude, etc.). Strong written and verbal communication skills, with the ability to present insights to senior leadership and drive strategic alignment.