商品營運資深專員 (FinTech MKT)

Taipei , Taiwan
full-time

TLDR

Take charge of the complete process from product planning to supplier management and shipping fulfillment, enhancing profits and business flexibility through effective gift strategy designs.

About us Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields. A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight fraud and ultimately, to build a trustworthy communication network with the largest number database in East Asia and Southeast Asia. In July 2023, TrustTech provider Gogolook (stock code: 6902), was listed on the Taiwan Innovation Board (TIB). In May 2025, Gogolook officially submitted an application to the Taiwan Stock Exchange for reclassification to the General Board, positioning it to become the first new economy software company to make this transition. Why you should join Gogolook 1. Influential products: What we make are meaningful products that create values for society and defend against frauds. 2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company. 3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together. 4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal. 此職位為負責公司行銷專案贈品 (Non-Revenue Merchandise) 的核心營運角色,需獨立負責從商品規劃、供應商管理、出貨履約到成效與成本優化的完整流程。 除基本的供應商管理與採購執行外,我們期望此角色能逐步發展為可依不同客戶與專案需求,設計兼具吸引力與成本效益的贈品組合策略,協助專案提升整體利潤與商務彈性。 工作內容: 商品採購與供應商管理: • 開發與評估供應商,進行議價與合作條件談判 • 管理採購流程、交期與品質,確保履約穩定 • 建立並維護長期合作供應商關係 商品營運與成效分析: • 追蹤商品/贈品使用狀況與相關成效指標(如兌換率、成本效益等) • 分析數據並提出優化建議,作為後續商品企劃依據 • 與行銷、產品、業務等內部團隊協作,提升整體專案效益 商品(贈品)企劃與選品: • 規劃各類商品/贈品方案(活動贈品、會員回饋、專案搭配等) • 依不同使用情境進行選品策略與組合設計 • 評估商品成本、吸引力與實際效益,持續優化商品池 出貨與履約管理: • 規劃並控管供應商交期,確保商品準時、正確入庫 • 與倉儲物流協作,掌控進銷存動態與準時出貨,並處理異常狀況 • 建立與優化出貨與履約相關作業流程 客戶問題與商品瑕疵處理: • 與客服團隊合作處理商品瑕疵、缺件、補寄等相關問題 • 彙整常見問題並回饋給內部團隊,持續改善商品與流程 • 在成本與體驗間取得平衡,確保良好用戶感受 需求條件:
  • 3 年以上商品企劃、商品營運、採購或相關工作經驗,曾實際負責商品或贈品專案之規劃與執行
  • 具備選品邏輯與成本概念,能依不同專案需求設計合適的商品/贈品組合,並評估其成本效益
  • 熟悉採購流程,能進行供應商溝通、報價比較與議價,並掌控履約與交期進度
  • 對數據敏感,能從成效中提出具體優化建議
  • 良好的跨部門溝通能力,能在多方需求中推動事情完成
  • 細心且具責任感,能獨立承擔專案執行與控盤責任
  • 加分條件:
  • 曾負責活動贈品、會員回饋或大量出貨專案
  • 有電商、行銷活動或平台型產品經驗
  • 熟悉物流、倉儲或履約流程
  • Gogolook builds an AI- and data-driven global anti-fraud network, providing Risk Management as a Service to help businesses combat fraud effectively. We serve a diverse range of industries, including fintech and SaaS, empowering companies to enhance their security measures and trustworthiness.

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