医療機器 安全管理業務

AI overview

Ensure compliance with post-marketing responsibilities and improve safety/quality assurance processes while collaborating with cross-functional teams and government agencies.

Primary Function of Position:

The Senior Safety Control Specialist is responsible to insure timely post-marketing filings (GVP) and complaint handling filings. Maintain post marketing and complaint handling documentation with necessary filings and communications to appropriate parties. Communicate with government / regulatory agencies on a local basis. Support the quality management activity in cooperation with QA team. Prepare and maintain SOP for post-marketing filing, complaint handling and quality management.

 

Roles and Responsibilities:

  • Preparation and implementation of GVP in compliance with Japanese PAL.
  • Collection and first reviewer of local and overseas post-marketing safety information.
  • Review / approve the evaluation of local and overseas post-marketing safety information.
  • Manage an outsourced contractor daily work.
  • Complaint handling management for filings and prepare the customer letter.
  • Communication with head office on complaint cases for preparation of customer letter.
  • Support quality management activity and work with QA team to maintain the appropriate quality management system.
  • Prepare and maintain the appropriate SOP for post-marketing filing, complaint handling and quality management in a timely manner.
  • Continuous improvement and management of the safety/quality assurance process in accordance with Intuitive Surgical Product Development Process.
  • Work directly with regulatory agencies on safety/quality issues and submissions.
  • Documentation of Package Insert and PMDA web maintenance of Package Insert

Skill/Job Requirements:

  • Educated and trained for post-marketing and/or quality management duties.
  • Excellent ability to work in cross-functional environments.
  • Strong verbal and written communication skills, proven ability to translate technical documentation into effective regulatory documents.
  • 3-5 years’ Experience working directly with the MHLW and other governmental agencies on Post marketing matters and/or Quality assurance matters.
  • Friendly, positive attitude which fosters cooperation.
  • Careful documentation of every step in a field action.
  • Careful follow up of information sent to users and regulatory agencies.
  • Understanding of Japan and international regulations regarding medical device safety / quality management.

当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

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