Zambrero Manager, (Full Time), Flexi, Castlebar, Co. Mayo
Corrib Oil Group are hiring for a Food Manager who holds exceptional customer service skills to join our team at our service station in Castlebar, Co. Mayo
Reporting to Site Manager.
Key Responsibilities:
- Training, developing, and driving the team to deliver positive and memorable customer experiences.
- Hiring new team members and on-boarding them
- Manage your team, including staff performance reviews, rostering staff, resolving any employee issues including grievances in conjunction with the Site Manager.
- Ensuring food is prepared, presented, and served to the highest standard.
- Ordering of stock from various suppliers
- Office administration duties such as paperwork, cash handling, payroll, rostering and reviewing policies.
- Compiling, preparing, and maintaining profit and loss statements, budgets, and cost controls with regard to cost of goods and labour.
- Managing daily and weekly cleaning of the production areas, dining room, and general restaurant
- Executing marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety.
- To motivate and monitor staff so they are fully competent in their roles, placing an emphasis on the delivery of exceptional customer service.
Requirements:
- Previous restaurant management experience of minimum two years
- Food Safety Trained
- Passionate about building a positive culture within the restaurant– focused on exceptional customer service, working together, delegating and following up.
- Ability to spot the champions in store to develop into Supervisors and Managers
- Ability to speak clearly and listen attentively to both customers and colleagues.
- Ability to maintain a professional, well-groomed, and neat appearance at all times.
- Ability to multi-task and adapt to changing customer levels as required.
Benefits:
- Fuel and Store Discounts
- Comprehensive on the job training
- Career Progression & Further Education
- Company Pension Contribution
- Bike to Work Scheme
- Company EAP that provides exceptional wellbeing support.