Internal Audit Assistant Manager
Build and sustain relationships
· Develop an understanding of the unique aspects of each Network / Agency
· Identify and build network of contacts internally and externally
Demonstrate passion for delivering audits
· Demonstrate understanding of roles and responsibilities on each audit
· Deliver a quality work product free of errors, on time and in compliance with standards
· Identify risks and agree these with Manager prior to commencement of fieldwork
· Identify issues and attempts to supports it with compelling data analysis
· Begins to understand the root cause of issues
· Demonstrate understanding of audits by beginning to assist in the preparation of risk assessments and being inquisitive
Learn, share, and innovate
· Use initiative to research issues and expand one’s learning
· Contribute to team discussions to share knowledge that can benefit the team
· Learn from mistakes. Demonstrate commitment to continuous improvement
· Assume responsibility for driving one’s own learning and ask for help when needed
· Portrays a positive approach that is solution orientated
· Sets own personal standard for quality and achieving goals
Lead and contribute to Internal Audit team success
· Understands team objectives and cooperates and collaborates with others to achieve them
· Develops and earns trust of other team members
· Provides advance notice of planned time off
· Plans work around time off and works with managers to ensure coverage
Communicates with impact and empathy
· Actively listens and correctly interprets messages; responds appropriately
· Understands assignment instructions and applies them as directed; seeks clarity and guidance
· Selects and uses communication methods appropriately (e.g., Email, face-to-face, voicemail)
· Approaches interactions with auditees in an organised manner and delivers clear requests for information
Develop self and others
· Understands personal and team roles, responsibilities and objectives. Proactively seeks clarification
· Proactively seeks instruction, feedback and development to improve performance; shows evidence of incorporating feedback into actions
· Recognises potential road blocks to completing tasks and seeks guidance from supervisors to address issues
Acquire and apply technical expertise
· Questions inconsistencies in information reviewed
· Does not accept documents or explanations on face value – always thinks about what could be in the substance rather than the form. But does so without being disrespectful
· Identifies issues and discusses them with Audit Manager
· Applies professional scepticism
· Applies knowledge and expertise gained from other relevant projects
· Appropriately applies Internal Audit standard approaches, methodologies and tools in work assignments and documents
Manage and plan audits
· Organises work product in a logical and understandable manner within defined timeframe and in accordance with documentation standards
· Makes proper and comprehensive use of Team Mate to record and store audit work / documents
· Begins to manage multiple tasks, prioritising time and communicating potential conflicts to supervisor
· Responds to problems as they arise by following instructions, asking questions for clarification, and making decisions appropriate to the assigned task
Be inquisitive, open-minded, agile and practical – but not aggressive
· Maintains performance during periods of change
· Understands changes in tasks, situations and environment as well as the basis for change
· Demonstrates flexibility and takes responsibility for getting things done; involves others as appropriate
· Persistent when researching facts and interviewing people, but polite and not aggressive
Internal Audit Core Competencies
1. Build and sustain relationships
Growing relationships through the development of internal and external networks. Increasing the breadth and depth of relationships.
2. Demonstrate passion for delivering work
Focusing on the performance of quality work by understanding the auditee’s business/ function, issues (understanding the “why” and “root cause” of an issue) and the agency environment.
3. Learn, share, and innovate
Demonstrate intellectual curiosity with new opportunities for learning and demonstrating creativity. Collaborating by utilising Internal Audit’s resources and sharing knowledge and ideas internally and externally. Leveraging knowledge and skills to deliver excellent work product.
4. Lead and contribute to Internal Audit team success
Demonstrating leadership and the ability to work towards shared goals. Using appropriate interpersonal styles and techniques to establish relationships and gain acceptance of ideas or plans. Adjusting one's own behaviours to work effectively with the team and others.
5. Communicate with impact and empathy
Listen effectively and understand the perspective of others. Clearly convey information and ideas through a variety of methods - both orally and in writing. Target and engage the specific audience and help them understand and retain the message. Demonstrate the ability to negotiate with and influence others, as appropriate. Respect all people and help them feel valued, included and appreciated.
6. Develop self and others
Providing, seeking and using timely guidance and meaningful constructive feedback that is both candid and direct to help others, to develop oneself and improve.
7. Acquire and apply technical expertise
Acquiring and applying a high level of technical/professional skills and knowledge. Leveraging existing tools, applying appropriate standards and methodologies including Internal Audit’s guidance and policies. Staying current with business and industry information and trends.
8. Manage and plan audits
Efficiently planning and performing work in accordance with WPP audit guidelines and professional standards. Identifying and addressing issues, problems and opportunities. Assuming responsibility and accountability for successfully completing assignments.
9. Be inquisitive, open-minded, agile and practical – but not aggressive
Obtaining and understanding information for the benefit of the audit, without either accepting explanations too readily or being aggressive and inflexible. Maintaining effectiveness when experiencing major changes in the work or business environments and adjusting to new work structures, processes, requirements or cultures.
Requirements: