Workshop Controller
Harlow
We're leading the transition to zero-emission mobility.
Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UK’s largest bus manufacturer.
At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world. To learn more about our Environmental, Social, and Governance (ESG) journey check our website. Our diverse, dynamic and resourceful team members embrace challenges every day which makes us the successful international company that we are.
Are you ready to embrace the challenge? Come build the future with us and apply directly to your dream job!
POSITION SUMMARY:
We are seeking a proactive Workshop Controller to ensure the profitability of our workshops while delivering exceptional service to our valued customers. In this key role, you will oversee vehicle repairs, including both chargeable and warranty work, with a focus on growing the business year on year.
You’ll be responsible for supervising the workshop, optimising labour capacity, and controlling indirect costs to maximise both efficiency and profit. With strong leadership skills, you will guide and support our productive staff to meet and exceed management and business targets.
Join us and be part of a dynamic team where your leadership can make a difference!
WHAT YOU WILL DO:
- Ensure the workshop is operating at high level of labour efficiency.
- Communicate to all staff to ensure their understanding on all production requirements.
- Maintain a clean, tidy and safe operating environment in the workshop.
- Liaise with Parts staff and Sales Engineers/Commercial Management to ensure timely delivery of completed work to customers.
- Maintain a good working relationship with customers by keeping them advised on progress on repairs
- Maintain a level of administration to ensure easy costing and invoicing on completion of repairs.
- Manage, comply and promote the company’s Health & Safety and ISO Quality policies and procedures.
- Be reliable, flexible and self-motivated with a positive attitude to fellow workers and customers.
WHAT YOU NEED TO BE SUCCESSFUL:
- Experienced in vehicle repairs to an industry standard through on the job training and/or professional qualifications.
- Full driving license.
- Vocational PSV or HGV licenses an advantage.
- Experienced in either PCV or HGV repair and maintenance environments.
- Excellent communication skills.
- Management experience with strong leadership and motivational skills.
- Ability to plan to meet delivery deadlines and promises.
- Good Understanding of Bus Coach & commercial vehicle systems.
- To be able to demonstrate, understand and be compliant in vehicle maintenance procedures and VOSA Standards.
- To be converse in the various Body/mechanical repair techniques.
- A good understanding in vehicle electrical systems.
WHY JOIN OUR TEAM:
- Competitive Compensation Package – We believe in recognising the true value of our team members with rewarding pay.
- 37-hour working week with opportunities for overtime paid at enhanced rates (1.3x, 1.5x, and double time depending on the day).
- Flexible working options and a half day on a Friday giving you that much needed work/life balance.
- Access to training and development programmes – Your continuous professional growth is important to us.
- Generous annual leave, with increased entitlement as your tenure grows.
- Enhanced maternity pay to support you during this important time.
- Pension scheme to support your long-term financial goals.
- Free on-site parking for your convenience.
- Employee referral program with attractive rewards.
- Long Service Recognition to celebrate your dedication and milestones.
- Health & Wellbeing events to help you thrive physically and mentally.
- Company sick pay for peace of mind during illness.
- Opportunities to give back through STEM Ambassador volunteer work.
- Death in Service benefit to provide financial security and peace of mind for your loved ones.
- Employee Assistance Program, offering confidential support for any personal or professional challenges.
- Cycle to Work scheme, discounted gym memberships, and regular meditation sessions—because your well being matters to us.
OUR WHY:
We move people. The world's most precious cargo.
We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility and our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.
NEXT STEPS:
If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Please complete our online application form and attach your CV!
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]
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